There that is what is happening.
Just for reference.
MY PC DOES MEET THE MINIMUM REQUIRED SPECS SO PLEASE STOP THIS CHARADE OF SAYING IT DOES NOT.
Roxio HD pro requirements:
Minimum System Requirements: - Microsoft Windows 8, 7, Vista SP2, XP (SP3 for 32 bit & SP2 for 64 bit), Intel Core 2 Duo Processor 1.8 GHz or AMD Athlon x2 64 2.0 GHz, 2GB RAM - Dual Core 2.3 GHz above is recommended for 1080 30p/60i recording. - The product is also Windows 8 ready. - DirectX 9.0c compatible graphics card or higher, sound card - 2GB free hard drive space for installation. 10+ GB free recommended for video recording. - Windows Media Player 11 or higher - Internet explorer 7 or 8 - Internet connection required for capture, live streaming, registration, product updates and tutorials. Any Internet charges are the user's responsibility - Internet upload speed for Live Streaming: 1.5 Mbps. 2.5 Mbps above is recommended - 720p live stream requires at least 4.5 Mbps internet upload speed. - One available USB 2.0 port
My Intel celeron dual core of 2.16ghz on each core is equal if not better then a core 2 duo 1.8ghz, i have 4gb ram to the required 2gb. The card worked perfectly for me for 3 months please stop using this "Oh your system is underpowered" damage control, the proof is on my youtube my first capture was of resident evil revelations 2 that was 3 months ago on my youtube channel. Every video since then had been captured with the roxio. I just want to be able to use this thing again without being out of 100 bucks i spent on it. Also im sorry for "bumping" up a post but it was relevant because what was happening to that CUSTOMER is also happening to me. Hopefully i get help (seeing as how im now being moderated for expressing myself to another user that hes not the only one with the problem).
I have turned all my firewalls etc off and run the repair on the disc, it didn't help.
I have run chkdsk /r on my c drive, didnt work.
I have REFORMATTED MY WHOLE LAPTOP TO FACTORY SETTINGS, didn't work.
Any and all suggestions are welcomed if this thread ever sees the light of day.