Same thing here!!!!!! Purchased Easy VHS to DVD, worked fine for 3 days. Opened it today and it totally locked up my computer. Had to kill power to get it to rebook. Tried a second time with same results. Did a repair, now when I try to open, I get a message says it encountered a problem and needs to shut down:
Uninstalled and reinstalled. Same results, when I try to open it I get a message Roxio has stopped working, want to look on the internet for a solution or close the program. Nothing works, I try to contact support and it says I need a support code - one of which comes free with the registration of the software. I reregister it and get a message saying it is already registered. How do I get the d..n support code?