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Everything posted by MarkNeu

  1. MarkNeu

    Runtime Error Crash When Capturing

    Hi folks, brand new here. Got the system hooked up and it recorded two short video game captures just fine but now when I record something of just :30 the software locks up when I click the Stop Capture button and gives me the following: Runtime Error! Program:... Game Capture HD PRO\Media Import\MediaCapture\Game1X.exe This application has requested the Runtime to terminate it in an unusual way. My specs HP box, AMD II X2 220 2.8 GHz 64-bit OS 4 GB RAM AMD Radeon HD 5450 Windows 7 Home Premium Game Capture Pro (Build 102B22A) I tried reinstalling but did NOT get the repair function I have seen mentioned in some other threads, I reinstalled and tried with the older version and the most recent version but still have this problem. Any ideas? kind regards
  2. MarkNeu

    Runtime Error Crash When Capturing

    I bought it from Amazon.
  3. MarkNeu

    Runtime Error Crash When Capturing

    Thanks for the response. I did what you asked and I am still having problems with runtime errors. The software appears to be working fine until I click the Stop Capture button. At that point I get the same runtime error. I don't know if this has any bearing on the topic but the software never asked me for a serial number at any point during the install process. I have one on the CD sleeve but was never asked to input it. What is the next step?