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About NotSoHappyCustomer

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  1. NotSoHappyCustomer

    Roxio Game Capture Hd Pro Is Making My Pc Blue Screen Frequently.

    I tried it on my other PC and it worked just fine. It might actually be my PC. One thing i forgot to mention was before I started getting blue screens, a pop up that said "Update to 2.1 version" appeared. I updated it and that's when problems starred occurring. I checked the website to see what can be the problem might be and I found that the latest version is 2.0 not 2.1. Why did I get that pop up?
  2. When I purchased the capture card a couple months ago, I ran into no problems whatsoever. Then about a month ago, I got a good amount of blue screens when I tried recording game play on my PS4. So i decided to refresh my PC, since I imagined it may work. Sure enough, it did! But recently I've been having the same problem again. I tried repairing it, but it didn't work. I refreshed my PC multiple times with no success. The problems I run into are: blue screens, black TV screen, and pop ups stating "Capture Card Lost." I've also noticed that when I record PC games instead of the PS4, i don't run into blue screens. It's probably just luck that I didn't, but can the problem possibly be my PS4? Roxio Game Capture? PC?