Launchpad Window Broken When Launching Application in Installation/Uninstallation/Update Posted September 25, 2015 · Report reply Did you install on a Administrator account? Unplug the Roxio USB Device, reboot the PC, shut off all running programs including antivirus and firewall, make sure you have a internet connection, put the software disc in a drive and choose repair when offered, when finished reboot the PC. Now plugin the USB Device and see if things are fixed? Any idea how we can bypass the product registration window? Seeing that we have already registered online? Again, thank you so much for your help so far.