I use to have a HP laptop with Windows 7. I purchased a copy of Creator 2011 and installed it and the cinaplayer worked fine. When I upgraded to Windows 8.1 the player started acting goofy. It would start with a green screen and throughout the movie I have green and pink blocks pop up randomly across the screen. I have since purchased a Dell Inspiron15-3537 with an i3 Core and then installed Windows 10. Same problem. I upgraded to Creator NXT Pro3, yet the problem continues. The laptop came with Cyberlink PowerDVD12 and the DVD's play with no issues. Help please.