I desperately need some help please. I upgraded to Windows 10 the day it was released. Previously had Windows 8.1 Pro.
I love Roxio Creator NXT3 and up until about 2 months ago it was working flawlessly, even in Windows 10.
Then out of nowhere I get an error message when trying to open it up from a shortcut on my desktop:
Roxio has stopped working - A proplem caused the program to stop working correctly
It went on regarding windows error reporting, etc. I have tried in vain ever since first seeing this, to resolve it and have been unable to. I have uninstalled the application and reinstalled, I have searched for an %appdata% folder which does not appear to exist (no Roxio folder in my local AppData folder). I have run an automated registry clean/repair, and I cannot fix this. Roxio Central will not open. At one point I was able to go into SOME of the individual applications from the start menu and open them but now that no longer works plus there are some things, such as the screen record, that can only be accessed from Roxio Central.
I thought maybe this was an issue restricted to incompatability with Windows 10 but alas websearching leads me to believe this is NOT the case.
please, I beg of you, please someone help me!