Hey guys ! So I recently purchased a ROXIO gamecap HD pro for recording on my PS4, my laptop runs windows 8.1. So everything runs fine and works well until I actually go to open the recording software at which point the screen cuts out on my TV and says that there is no signal and on the recording preview it flashes blue and static, if I close the software everything goes back to normal and the picture returns to the TV. Are there any suggestions as to what to do ? I already contacted roxio and did everything they said to and it still hasn't changed. HELP!!!!