Hi, I've had Easy CD & DVD Burning (The "red box" marked "P/N 249000 Rev A" on the stickered barcode) installed in both my Win7 and Win8 Laptops for the last year or so. Before last week, all was good and dandy. Out of nowhere, they have stopped working and I cannot access the program anymore. When I double-click on the Roxio icon (on both laptops), immediately I get the message "Roxio Creator has stopped working". I have uninstalled and re-installed the software on both of them with the exact same DVD that came in the box and the same product key each time and still I get the same error messages.
What is going on and how can this be fixed? I use it all the time for work and need to have it up and running
Any help will be appreciated.