So i'm running windows 10 my my surface pro 3 and I would like to make some VHS tapes into digital media to save on my hard drive. The software loads fine, i update it from roxio's website just fine but when i push play on the vcr, I get what looks like scrambled signal for about 2 seconds and then it looses the video feed. I am using the yellow/red/white jacks, no s-video connection. I've also tried to load the software on a virtual box running XP. even though the USB specific to the hardware stick is loaded, the software can't seem to find the video feed.
I used to have a one touch grabber that worked well but that was years and many operating systems ago. it won't run on windows 10.
any help is greatly appreciated.