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Mary FT

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Mary FT last won the day on February 18 2019

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  1. Mary FT

    Toast 17 non-functional on download

    Okay folks, in case somebody else wanders in with this issue, it's a matter of a clean install. I followed full uninstall instructions, then reinstalled from a link supplied by customer service. So it opens, just does not work with my Toast 16 projects. Big sigh.
  2. I have been a Mac user since 1984, and a Toast user since Toast 5. I bought the latest and greatest, and it won't open. I have had my iMac checked, deleted and re-installed T17. And now I have contacted Support and will be receiving an email at some point... miss the days of talking to someone helpful right away. Has anyone else had this problem (2015 iMac, High Sierra 10.13.)? Here is the header for the lengthy error readout I get on trying to open Toast 17: Process: Toast Titanium [3746] Path: /Applications/Toast 17 Titanium/Toast Titanium.app/Contents/MacOS/Toast Titanium Identifier: com.roxio.Toast Version: 17 [5379] (17) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Toast Titanium [3746] User ID: 501 Date/Time: 2018-11-12 15:49:17.220 -0800 OS Version: Mac OS X 10.13.6 (17G3025) Report Version: 12 Anonymous UUID: FBFF2055-DFD4-4D4D-61FD-10342E6D685E Time Awake Since Boot: 390 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Application Specific Information: Assertion failed: (0), function ResolveVolumeAlias, file /Volumes/Workspace/workspace/Toast_Titanium_Build/TCL/Utility Classes/UResource.cp, line 135. Can attach the whole thing if anyone knows or cares... very exasperating...
  3. Mary FT

    16:9 Photos Still Stretch In Toast 15 Slideshow!

    Hi Digital master, and thanks for your reply. I have discovered the answer, but first, to your comments: The HD 16:9 video showed up perfectly, so it wasn't a DVD player issue. Also, if I put the 16:9 photos on a thumb drive and stuck it into the TV, they showed up perfectly. Turns out that Toast does not expect you to give it photos with that aspect ratio. It expects 4:3, and makes it work, whatever the screen. It did not handle the wide aspect well at all. What I did: Made a slideshow with all the photos in Mac Photos program, burned it to disk, and voila, Toast did not care what aspect ratio the photos were originally, both versions, 4:3 and 16:9 looked great. I suspect I could have made a Toast slideshow with 4:3 photos a la carte, but was tired of the project, so went with the slideshow. That's my story and I'm sticking to it! Hope some poor soul who gets her head in a knot about this will find this solution helpful...
  4. I have assiduously prepped hi rez photos for inclusion in a 16:9 template. the menu items are two videos, which look great, and a slideshow, which is driving me nuts. I think it has to do with Toast, because if I stick the photos (16:9, 1920x1080) on a thumb drive, directly into my LED TV, they look perfect, and fill the screen. But in the Toast slideshow, they have black bars above and below, and appear stretched. I am at the limit of my research. I think the photos are correctly prepared, but see no way to tinker with the slideshow. I should say, I am burning a DVD for playing on DVD players with TVs. I think I have chosen the right format and all, since the videos look perfect. Why would Toast squash/stretch my slides, though? One photo attached, shown from thumb drive, and Toast stretched version.