zooey91

Hours and hours of frustration on the phone with Roxio led me nowhere. They claimed to be completely unaware of the issue, but when I dug around the internet I found it was a known issue that began with Mojave. I did solve the problem, but am not exactly sure how My research came across some references to "soundflower," which I had on my older Mac, so I got the feeling that was part of the puzzle. I found a place to download and install it for free (someone named Matt Ingalls took it over so google him and soundflower and you should find the link, as well as some articles on installation). I'm kind of puzzled because I don't have it selected as my input device, but I can now use Live Screen Capture for video with sound. Do some research before downloading it, though, 'cause I'm not sure what OS you're running (I'm still on Mojave), and don't know if it'll cause any negative issues for you.

I upgraded to Mojave and Live Screen Capture no longer captures native audio (it does capture audio from the mic if the "microphone input" box is checked, which I rarely want). I upgraded to Toast 18 thinking that would fix the problem, but it didn't. I've spent 4 days and several hours with Roxio "support" to absolutely no avail. I've done a clean install. I've made sure that I've given Live Screen Capture access using system preferences, I've made sure that my audio isn't muted (uh . . . duh), I've checked my audio input and output in system preferences. Nothing. I just noticed that Live Screen Capture is still version 1.1, released in 2014. So Roxio, are you not supporting this software anymore but still falsely marketing it as part of the Toast upgrade? That's the only reason I paid to upgrade. Anyway, sorry for ranting, but you should have seen the first version of this message :-). Any solutions would be greatly appreciated. Jim

I suspect that Toast doesn't have the capability to include an .srt file, but I can't imagine why not I can watch on my computer with VLC player, but I'd much rather burn to dvd and watch on my TV). I hope I'm wrong: If so, how do I include the subtitles? If not, please add this capability in a future update. Jim

I just downloaded an album in FLAC format. It's high def audio (24bit/96khz), and the file size total is 1.2gb. Is there a way to burn this onto DVD so that it'll play at higher definition in my blu-ray player? If I burn an audio disc with Toast, it reduces the file size total to 301 mb, presumably reducing the audio resolution. And if I choose Video, it reduces it to 96 mb and puts pauses between tracks. Any suggestions? Thanks. Jim