To clarify the problem. I have a file containing a number of Jpeg images. When I select this file to download when starting a new Photoshoe. I get the response, "Can not be loaded" with a list of the Jpeg references.
I recently had a disk failure and had to replace it. I obviously lost all my previous programs so had to reload from the Roxio site. I now find that my photos "can not be loaded" to make a new show. I have checked that I am signed in as Administrator. Any help would be appreciated.