I installed the Roxio Easy VHS to DVD on my Dell laptop running Windows 10, 64-bit. I never could get it to "Capture" the video. The button stays greyed out and sometimes it flickers a little. I can hear the movie playing but that's it. I'm also using the S-video connection in case that matters. (See Roxio Capture screen snapshot.)
So I purchased the upgrade, and, of course, it won't install. I continually get error message 0652. (See error message screenshot.) Now that it has uninstalled the previous software how do I get the thing to install?
I would be deeply indebted if anyone can help me get this thing going.