I have Roxio Easy VHS to DVD as part of the Creator 2011 Special Edition suite. I am running Windows 10 64-bit and when I connect anything to the USB capture device (camcorder, VHS player, DVR) no video displays on screen, I just get audio and even that depends on the cables I use. I also tried this on a Windows 7 64-bit machine and got the same result.
When I checked device manager it has two entries relating to the USB capture device - one says "Roxio Video Capture USB" and the other says "USB 2861 device". I have tried searching for drivers and nothing comes up. I have tried repairing the installation: unplugged the USB, disabled antivirus & firewall, ran the CD repair tool, restarted my computer, plugged the USB back in. This hasn't worked either.
Does anyone know how I can fix this please? I know this is fairly old technology now but I only have 8 VHS tapes to convert to digital so I really don't want to buy newer software and a capture device if I can avoid it.
Thanks in advance!