Just bought the easy VHS to DVD for Mac 4/14/2020. Did the install. when I launched the software, I get a warning box asking me to "Please connect your Rixio Video Capture Hardware to any USB port". Of course it is. I reinstalled the software, rebooted, reinstalled, rebooted to clear the RAM, downloaded the latest off their web site, reinstalled, rebooted. Nothing. NOTHING!!! the only thing I get is "Please connect your Rixio Video Capture Hardware to any USB port"
Mac OS 10.15.4
Processor = 3.2 Ghz Quad-core Intel Core i5.
I'm ready to return it with sawdust in the box.