I just bought this, Easy CD & DVD Burning 2, from Best Buy last week. Unfortunately they have an all sales final policy on software. That said, I also have the original Easy CD & DVD Burning software. It used to work until I recently had to reinstall windows 10. Now when I go through the install I get about 90% of the way then I get a popup "You must install Roxio Easy Media Creator 10 before installing the content". It used to install just fine. I suspect it has something to do with windows 10 updates. Any suggestions?