I want a refund in Creator NXT 7 Sales Questions Posted Sunday at 04:52 PM · Report reply Please excuse me if I have a bit of a rant here. I bought the Creator NX7 4 months ago, purely because I was looking for a decent DVD authoring software. Since then, I have tried on 3 or 4 occasions to create and burn DVDs of some talks that I've given - all without success. Usually I get the 'Burner state encoding title' error, which from forum posts seems pretty common; sometimes the program just crashes without explanation. Now, after wasting another 3 or 4 hours on my latest attempt, it's refusing to load the saved file, claiming that it can't find a particular blue bitmap background. This is, without a doubt, one of the clunkiest, poorly designed, poorly supported, bug-ridden pieces of commercial software that I have ever come across. At a rough estimate, I have wasted well over 24 hours of my life trying to get this PoS to work, and I've had enough. The software is not fit for purpose, and I would like a refund please.