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About Semme001

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  1. I just bought this software and downloaded version 4 from the web. My computer's operating system is High Sierra 10.13.6 When I plug in the connector and link the VHS player to the computer I only get a black screen and a window pops us telling me go plug in the connector to the USB of Quit. I talked with support and they had me uninstall the software, reboot and reinstall. This did not help. The problem remains. Any suggestions? Thanks. (PS the VHS player works well. I checked it with a tv)