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Tom W

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  1. Tom W

    Toast 19 Pro Blu-Ray-Authoring crash Toast

    I had been working with Corel support for the last week sending them crash dumps, what other people said to try on the forum (giving credit to those people), etc. Last night I got this message, but I had not tried it since I was able to get my driver activated using what user Loby suggested. I post this here for closure. Thank you all! -Tom (Corel) Oct 8, 2020, 2:20 EDT Mr. / Ms. Thank you for contacting Corel Technical Support. I'm really sorry, The issue has been reported to our engineering team and they have resolved the issue with the activation, kindly try to activate the plugin in regular method once, If it is not activated yet, let us know how it goes. Please do not hesitate to contact us with any further questions. Regards, Corel Customer Support Services Tom Oct 7, 2020, 3:25 EDT While this is not an acceptable solution, this user below figured out how to activate the Blu-ray Driver. I followed his instructions and was able to active the driver on my computer. Please use this information to help you develop a real fix for this issue. Thanks! Hi Tom W, Loby <https://forums.support.roxio.com/profile/134957-loby/> has posted a comment on a topic, Toast 19 Pro Blu-Ray-Authoring crash Toast <https://forums.support.roxio.com/topic/124701-toast-19-pro-blu-ray-authoring-crash-toast/> Loby said: I figured out what the problem is and hope Roxio looks at this post. I will send in the solution to support and hopefully they will take a look to send out an update. After much trouble shooting (they should pay me) and staying up until 2am (I need this to work) the issue is with the actual wi-fi activation. I was able to enable blu-ray authorization by tottering the wi-fi off and on while you activate the blu-ray activation selection. 1. First have your wi-fi on. 2. Then open up Toast 19 Pro 3. Select the Blu-ray Activation in the Help Menu 4. Turn off your wi-fi. 5. Then try to activate 6. Message says that you do not have your wi-fi on, do you want to try again. 7. turn on your wi-fi 8. Then try activating it again and hit "ok" - BUT immediately turn of and on your wi-fi while it is trying to activate. - You may have to do something like this a few times to get it to activate. Then it will activate eventually. You may have to do this a few times. I did this method on two Macs (Mac Pro 2013 and 15" MacBook Pro 2018) and it worked. Corel/Roxio: Please find a solution, talk to Apple if you have too. And give us an update with a patch!!!
  2. Tom W

    Toast 19 Pro Blu-Ray-Authoring crash Toast

    Yes, your fix works! I don't understand why but it works exactly at you outline in your steps above. Thank you so much for figuring this out and sharing with us!
  3. Tom W

    Toast 19 Pro Blu-Ray-Authoring crash Toast

    I'm glad some people are getting their BD driver to activate using the above solution but I am not using Wi-Fi on either of my computers. I have my MacBook Pro and my iMac both using wired networking. I am working with Corel support sending them crash reports, etc. but I've yet to hear back from them (although it has only been a day so it is not like they are not responding). Actually, they have been responsive once I submitted an actual ticket. I will keep everyone informed as to my progress. I want to thank the community for all the responses and help so far!
  4. Tom W

    Toast 19 Pro Blu-Ray-Authoring crash Toast

    No. Unfortunately none of the suggestions have made any difference. The Toast 19 app continues to crash whenever I try to install the Blu-ray driver.
  5. Tom W

    Toast 19 Pro Blu-Ray-Authoring crash Toast

    Just tried installing Toast 19 to my MacBook Pro. Same issue. Has never had any version of Toast installed on it. Whenever you go to activate the Blu-ray driver, the app crashes hard. Tried repeatedly and it will not install. Hoping that Roxio/Corel will issue a fix soon so that Toast 19 is actually usable with Blu-ray players. MacBook Pro (16-inch, 2019) Processor 2.4 GHz 8-Core Intel Core i9 Memory 32 GB 2667 MHz DDR4 Graphics Intel UHD Graphics 630 1536 MB Storage 2 TB Flash Storage macOS Catalina Version 10.15.7
  6. Tom W

    Toast 19 Pro Blu-Ray-Authoring crash Toast

    Tried the fix described above by Klaus. Did not work. Removed Toast 18 and Toast 19 apps. Ran CleanMyMac 3 (already purchased version) and did not get any errors about not being able to clean up deleted app files (said they were all removed). But when I reinstall (after rebooting), Toast 19 Blu-ray activation still continues to crash instantly and not install. Very bothersome as that is the only reason I keep purchasing Toast in any form is for the Blu-ray authoring. Starting to lose faith in the product and company. Sorry. Yes, I'm still having the same problem. iMac (Retina 5K, 27-inch, 2020) Processor 3.6 GHz 10-Core Intel Core i9 Memory 64 GB 2667 MHz DDR4 Graphics AMD Radeon Pro 5700 XT 16 GB Storage 4 TB Flash Storage macOS Catalina Version 10.15.7
  7. Tom W

    Toast 19 Pro Blu-Ray-Authoring crash Toast

    Yes, I'm having the same problem. Toast 18 still works. iMac (Retina 5K, 27-inch, 2020) Processor 3.6 GHz 10-Core Intel Core i9 Memory 64 GB 2667 MHz DDR4 Graphics AMD Radeon Pro 5700 XT 16 GB Storage 4 TB Flash Storage macOS Catalina Version 10.15.7
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