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Paul Green

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About Paul Green

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  1. Paul Green

    Toast Titanium 18 Pro fails to export Kodak DVD; ID=-50

    FYI, There are 20 files on this DVD. By copying the file from the DVD to my hard disk, and running Toast on the copy, I found that it is able to process 99% of the video file. So it appears that there is some data structure at the end of the file that Toast doesn't recognize and isn't willing to skip over or ignore.
  2. I am attempting to export the video files from a non-copy-protected DVD produced by Kodak (contains home movies converted to video) using Toast Titanium 18 on macOS Catalina 10.15.7. The first file starts converting, gets to 5% completed, and then aborts with the message "Couldn't complete the last command because (ID=-50). Result Code = -50". I have tried placing the output folder on an external drive (SMB mounted) and on the Desktop; the failure is identical either way. The progress window asked me to ensure that my Mac does not go to sleep, and I dutifully adjusted the Energy Saver system preferences. But this error happens within a few minutes of starting the export, and the Mac certainly never went to sleep, so that's not the issue. I get one partially complete output file. The error is 100% repeatable. A search of these archives turns up no actionable information. I have to say that, as a professional programmer and former manager of programmers, if any of my engineers ever wrote software that displayed such a cryptic error message, I'd have a few words with them. What was the last command? What (in *human* terms) was the program attempting to do? Error messages should give you a clue as to what happened and how to resolve it. The fact that the error messages is displayed alongside a cute graphic in a fancy box is insulting. Grumpf.
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