I am new to this Discussions group, but I just had to post as a long time user of Toast since 'Toast 5 Titanium'. Normally with each version of Toast has come changes to the user interface and as a professional graphic designer I have not always fully liked the design choices but understood that change is often necessary and felt that the interface was still within the limits of good design.
However, I am most displeased with the current direction of the design of the user interface for Toast 19. It no longer feels like I am using Toast and I think if this is not drastically improved in Toast version 20, I will abandon the product despite being a long time fan. I am sure I am not the only person who feels this way about the design and I just don't understand the design decision with this. A lot of mac users are designers and I just feel that the design has cheapened the product somewhat. Also when I was installing the product on my MacBook Pro, the installer crashed.
I have had a similar experience with the last Roxio Creator software for PC too, it was buggy and I didn't like the design of the software and subsequently removed from my PC and now have taken the decision to no longer update the software anymore.
I would be willing to work with Roxio in the future to help improve the user interface and possibly lend a hand in designing it if need be to keep the product fresh and alive but as it stands I think this software is going downhill fast which is a real shame since it was a product I truly loved.