I have an unresolved issue using Roxio Toast 9 & Toast 10 Titanium.
Whenever, I try to burn a Data CD or DVD I receive the following error: Could Not Record the Disc Because a File Couldn’t be Found – Result Code = -43
A CD or DVD will burn when it includes only files. However when these same files are nested in a folder then the above error occurs. I varied the location of the files to burn, including placing them on the desktop to vary the file path.
Toast 9 had been burning fine and burning correctly, but then it simply stopped burning correctly. I cannot correlate it any software or hardware changes. I have uninstalled and reinstalled Toast 9 multiple times. When I uninstalled it I used the detailed Roxio directions to ensure that all leftover system files were deleted.
I then bought and installed Toast 10 Titanium. This did not resolve the issue and the same burning issue remains.
Interestingly, I have no issue burning the same folder/files using the Apple Mac’s built in disc burning function. I also burned successfully using a freeware program ‘Burn.’ This disc burning problem is exclusive to Toast and occurs with all user accounts.
I have read many of the similar (if not identical) posts on this forum as well as researched it on Google. None of these have provided resolution.
I ran “Repair Disc” using Disk Utility (from the OS X Installer Disc) but no issues were found.
I installed freeware utility program OnyX to do system maintenance, including: delete caches for system & all users / fonts / logs, delete trash, verified disc, repaired permissions.
Also, I set the Energy Preference to not sleep the hard drive.
Hardware: Apple Mac Pro (early 2008) dual processor 2.8 GHz with two built in SuperDrives (Note: Burning issue occurs with both DVD drives)
Software: Operation System OS X 10.5.8, Roxio Toast 10.0.8
Any help would be greatly appreciated! Thanks!