I just got a new Dell E521 and everything was going great until
installed "Roxio Easy media creator 7 basic DVD". The DVD-RW
drive disappeared from "My Computer". I did what was suggested
(removing upper& lower filters) from the MS link:
http://support.microsoft.com/kb/314060/en-us. And of course the
DVD-RW drive showed back up in "My Computer". My problem now is I
cant use the "drag-to-disc" (version 18.104.22.168) feature on a CD-RW
or DVD-RW media. The DVD-RW is a TSST Corp DVD +/- RW (TS-H553A).
Any ideas whats wrong with the drag-to-disc or something I can try to fix?
UPDATE: The Roxio software (not just "drag-to-disc") will not write to any type of media (CD-R, CD-RW, DVD-R, or DVD-RW). It appears that Roxio does not see the drive for writing purposes. Any ideas why?