Hello Gurus, I'm trying to install Creator NXT 3 on a computer (specs below in message, not signature block) that has never had any Roxio programs/apps installed on.
I am having the same problem as Shawn B except my permanent stall is at 'Rolling back Roxio Burn.' Later I get an application error for Burn that says 'Critical keys needed for this application are missing' then it goes on to say something about repairing the program. I tried to installed without the burn feature but I got a message that the installation was interrupted.
After checking updates and following many of the steps I've seen in the forum, I was unable to attempt an installation because I used the product key too many times. Customer service gave me another product key and I have since downloaded imgburn but I would like to try again on my other computer that has Creator 2010 before using my new product key too many times on this one.
The specs on the computer with failed attempts are:
Windows 8.1 Home Premium, preinstalled, 4.00 GB RAM (3.58 GB usable)
64 bit operating system, x64-based processor
AMD E1-1200 with Radeon HD Graphics, 1.4 GHz
HP DVDRAM GT50N
950 GB Iomega external drive