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rclarke6

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Everything posted by rclarke6

  1. I recently upgraded my computer from Windows XP to Windows Vista Ultimate Edition, Sice that time i have been having trouble with Record Now 8 Premier. for example DLA won't work with Vista, I already read all the other posts about uninstalling DLA and none of them work...I don't even have the option of uninstalling it in my remove programs folder. I tried uninstalling Record Now 8 Premier from remove programs and when i click uninstall i get a error box that tells me that the uninstall is on a network drive thats unaccessable....well i have no network drives and can't even search for and find record now premier 8 .msi which it is looking for to uninstall it. I don't have a cd since i purchased the product from the internet store and downloaded it to my computer, I did save a copy of the download and tried to install it again , hoping that i would have the option to uninstall it from that, but shortly after opening it i get a message that tells me that i already have a copy on my computer and it will go no further. So I purchased a copy of the new Record Now 9 Preimer which works with windows vista and installed it hoping that it would remove the old record now 8 premier for me and it didn't, although it asked me if i wanted to and i clicked yes, it still didn't remove it. I still have the same problem with Record Now 8 Premier. am I stuck or is their a fix...remember i tried all of the fixes in the other posts on dla and it didn't help at all. I even submitted a trouble ticket to roxio for help and after a week of waiting for an answer, all the help i received was to be told that they do not support Record Now 8 Premier on Windows Vista...and that was the end of their support message...can anyone help at all??
  2. rclarke6

    DLA and Windows Vista

    Thank you so much Rich, This cured my problem that i have been having for weeks....whats up with Roxio, they make a patch and don't tell anyone about it, just the same as their tech support....Terrible.....Thank you again.
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