Brendon

Grampadave, The BackOnTrack 19.0.55 in Creator NXT 6 is NOT the "BackOnTrack Online" that is referenced in Corel's Knowledgebase, so don't waste your time in the Corel KB. Go to the program's own 'Help Center" which is embedded in the software and reached by the Help button. Generally, a One-Click Backup is a one-shot task. In the Advanced Backup section, the program says you can do a Full backup or an Incremental one (See the Help). Please note that even though the Advanced Backup says it allows you to backup hard disks or partitions, it will not let you restore them. You can only pick files or folders to restore from them. Hope this helps, Brendon

I think your system has a problem. Upgrading a version of Roxio Creator won't fix that problem, so you're seeing the same error. If you bought NXT 7 from Roxio, why don't you apply for a refund quickly within the 30 days they allow, and come back to us in the NXT 6 forum to see if we can help you fix the problem and get NXT 6 going properly?

That's fine, Ted. I'm just finishing rendering "Ted's Talk" here It's very fiddly, trying to set the start/end points accurately, isn't it. I'll leave you with it. Glad it worked for you. Brendon

The sound was rather garbage at the start, but I found it okay further along the video. It's much better to have a local copy to work on - much faster. Do keep us posted.

Hi Ted, I hope you managed to stop the action and regain control of your machine without mishap. Since you haven't told me your desired start and finish points, I wasn't able to do the editing for you. However I have downloaded the video with Jdownloader, and I've trimmed it down to a half-hour segment in Creator NXT 7. It seemed to work fairly simply. Here's how, in broad detail: -download the clip as an MP4 from Youtube. Keep the MP4 and later delete the other files which came down with it -run Videowave (Edit Video-Advanced), create a new production, and load the MP4 -down on the Timeline, right-click on the video and select 'Trim'. Pull the start and end pointers to where you want them on the timeline, and click OK. You can preview and adjust the selection, and when you're happy with it, go up to Output > Export As > Video clip. -click on Create Video file. The machine will take some time and will copy the segment you've selected to a fresh MP4 in your 'Videos' directory, leaving the original untouched. The copied half hour took about ten minutes and 125 MB on my machine. -If you run into any snags you can't fix with the help files, please feel free to come back and ask for a hand. Brendon

Hello Ted, YouTube indicates it's actually "only" 1.50 GB and the MP4 file is only 1.2GB. I don't know where VC&C would download it to on your machine, since I've never been able to make it work on mine However I've got it almost downloaded using JDownloader, but our Internet backbone is very busy with the country in lockdown and mostly everyone at home. Aah! There it is. 1280*720 (16:9) @29.274 fps, 1.12 GB. Seems to run well. Would you know the actual start/finish times in mins&secs of the section you want? I'll go see if can trim it with something in Creator NXT. Brendon

Hello Tedcloak, The 'Web Video' routine in Video Copy & Convert has not worked for me for years. I would be very happy if anyone can tell me they have it going reliably, and explain how they do it. Back in 2013 our late Gurus Jim Hardin and GrandpaBruce agreed in this thread that The last version, in which it actually worked "most of the time", was Creator 2010. How did you get on with the download you were attempting? You might have had to crash out of it to prevent a machine lockup. I think your best idea may be to download your video some other way, and then see if you can trim it down with Video Copy & Convert. I have found that JDownloader lets me easily download YouTube videos to MP4, but you can choose any download manager or method which works for you. Once you have it down, you may run into big problems with its size - as you said a six-hour clip is enormous, and I don't know how big it will be or whether you'll be able to download it all or whether Video Copy & Convert will let you handle or edit such a big file. You're certainly not going to get it onto a DVD without some extreme compression. If you'll show me a YouTube link to the video I might be able to get an estimate of size, and we can perhaps see which way to go from there. Brendon

Tedcloak, I'd like to help you. Please explain further. Your message is a little incoherent. What does " but I can't get it. But I'm getting a video that I'm not playing. " mean? Brendon

LeeTXJD97, Calm down, and mind your manners please! I don't know what you're used to, but attacks on a moderator will not be tolerated here. The Gurus on this board are not employed or paid by Corel, but continually spend many hours of their own time without reward, trying to help you and other users of the software with problems that arise. That said, we have been tasked as Moderators to make sure that this bulletin board is not used to assist people to break copyright laws, or behave in any way that would reflect back on Corel or make that company liable in law. Moderator Cdanteek was acting within his brief when he pointed this out to Mud. Your compliance will be appreciated. Thank you. Brendon. (Moderator)

You may have trouble trying to install or run Easy Media Creator 10 under Windows 10. It came out in 2007-2008. Attempt to install it at your own risk. Your new Easy CD & DVD Creator 2 is a (much-reduced function) version of Creator NXT 7, and NXT 7 is designed to be run under Windows 10.

Or perhaps some 'feature' of your current machine that isn't found on your OLD Dell Optiplex system?

Hello Paul, I have NXT 6 Pro running under Windows 10 pro x64 (the latest) and apart from a small display problem on the main menu it still all seems to be running properly, so it's not just a case of NXT 6 Pro being incompatible with updated Windows 10. You said you "can't do anything" with the software. What happens when you try? You also said you can't uninstall it. What happens when you try? Since the installer key for Creator NXT 6 is limited in the number of uses it will allow you, the best course if the software stops working is to Repair it rather than uninstall, if you can. Have you tried that? Repair doesn't affect the installs left on your installer key. Another way to uninstall suggested by some of the Gurus here is to download and install the free Revo uninstaller, then use it in Moderate mode to remove all traces of the Roxio software. Regards, Brendon

All fixed. Thanks for all your help. It seems that failing to install DirectX was the problem. I contacted Roxio support too. They had me clear out all the temp folders, stop the firewall and antivirus and sent me different link to install from. Lo and behold, it worked. I hope my next Roxio install is easier. Dan

You haven't answered Cdanteek's question, have you. To make a suggestion, since you seem to have access to a machine running Creator 2011, why not do this? -Run C2011 with your DVD in the drive. Go to the top left of the main Creator menu, where there are buttons for File, Tools, and Help. Click on Tools and run Get Disc Information. Then paste a screenshot of the results of Get Disc Info into a reply here. It should look similar to this (This one is from my Creator 2012 - I wouldn't be without it) and will give us much information. Regards, Brendon