Brendon

Hello Johnnie, If you reduce your 10.5 GB file to around 8.5 GB to fit on a DL disc, you'll be reducing it to about 81% of its original size. That shouldn't affect its quality too much. As you pointed out, some of your intended recipients won't be able to read a BD disc so do you really have another viable option? What are you planning to give them, a video file simply stored on a DVD, or a proper Video DVD? I don't quite follow your last question. What would you be doing with the file in Video Copy & Convert? You're going to have to either chop 20% off in an editor to cut it down to size, or re-render it at a different size or bitrate to fit on the disc. Regards, Brendon

There are two service packs available for Creator NXT 6. The largest one, SP1, installs LabelCreator. The smaller one, SP2, makes between 80 and 90 small changes to the program files. However, if your Creator has stopped opening then something has broken and a bunch of little tweaks aren't going to fix it. This is why you need to do a Repair Reinstall, as Redwagon says. (This will also remove the Service Packs). After you've done the repair and got Creator going again, then you should apply the Service Packs again.

Chuckrath, In a number of earlier operating systems the default action after inserting a CD was to engage "autoplay" and run the program that the CD was set up to run. This was used by some unscrupulous folk to infect a machine when CDs were carrying viruses, so to protect users against that the default Windows action was changed and autoplay is not engaged. It sounds likely that this is what has happened with your Windows 10 machine. The drive has detected the disc, but won't run it automatically. If this is the case, you need to log onto your optical drive and find the installer program. It will be an executable program (.exe) probably called SETUP.EXE. (Depending on your Windows settings you might not see the ".exe" part of the file name) Locate it and double-click on it, and that should start things going.

Hi Mike, There is no Fraking Manual! I'm sorry, but I think the last discrete manual was the one for Creator 2011, in that same year. Nowadays it seems you have to work with the online help, such as it is, and intuition. (And us eager but enthusiastic amateurs here.) Regards, Brendon

Even if the encrypted disc was made with Creator Classic in EMC 7, 8, or 9, the answer is still the same.

Sorry, you don't! (-unless you're the NSA, FBI, or one of the myriad alphabet agencies who have cryptanalysts capable of cracking the encryption.) The encryption of Roxio Secure Burn is designed to be secure.

Chrisowaty, I believe that Rox_Ralf was reassigned to another role some months ago, and he's no longer here. You will need to contact Roxio Customer Support here, and ask them to re-set your Key. Regards, Brendon

Whew! I had to do some fast learning. I don't have a high-dpi display and GPU (1920x1080 is best I can manage) so I can't poke a stick at it to see what happens, however after reading Antonielli's article and dissecting his .manifest files (which all seem identical, so I don't see why he offered 4 different downloads) you might be able to do things by dumping one of them in the Roxio Secure Burn folder. The executable file is Roxio Burn.exe, and it's found in C:\Program Files (x86)\Roxio Creator NXT Pro 3\Roxio Burn Here's the menu structure "writ large" so you can read it, in case you can't enlarge it with the manifest file Don't bother with the "Do More" item, it just tries to sell you the very latest version. Hopefully this will get you further along the way, or even produce the result you want. I think the burn menu wasn't really written for hi-dpi displays. Regards, Brendon

Pfingers, Glad you're familiar with Scale and Layout, but I'm a bit perplexed here. Your icon size should follow the Scale and Layout % value, so at 200% it becomes twice as big. If yours is set to 300% the Burn icon should be 3x bigger than normal. Things should be getting a bit huge at that setting - are they not??

Pfingers, Which operating system is your new laptop running, and what is the Resolution of your screen (e.g. 1920 x 1080 etc) Is this the icon you're talking about?

Hi Cheryle, Easy VHS to DVD 3 Plus is not just software (and therefore downloadable). It's a combination of hardware (the Video Capture USB device) and the software required to run it. Here's the Getting Started Guide for it which can help you understand the product. Easy_VHS_to_DVD_GSG_ENU.pdf This product dates back to around 2012, and I don't think Roxio sells or supports it any more. However if you still want one after all this, I think Amazon may still have some. If your new laptop is running Windows 10 you'll need to check with someone that the software will work under Win 10 (I haven't used it in Win 10) Since the software's supplied on a disc you will then be back to your first problem. You'll need to get a friend to transfer the software from your disc to a USB drive so you can load it on your laptop, and you won't be able to write your VHS material to DVD. Regards, Brendon

Edward, DON'T FORMAT THE CD! There be DRAGONS! Stick with the standard "Mastering" system. Easy CD Creator employs the Mastering system, but it also gives you a choice to use a system called Direct CD instead. Direct CD formats your disc and then allows you to drag and write individual files onto it, as long as you have the right software running on your machine. The formatting itself wastes 133 MB on a 700 MB disc, and there are many complications caused by it which increase the likelihood of sudden loss of files when the disc fails. Now, back to your drive(s). Your system says you have two optical drives, an Atapi CD-R/RW 10x8x32 recorder, and a Mitsumi FX800S player (read only). It's reporting different addresses on the bus, and appropriate different speeds, abilities, vendor, and firmware versions. Computer systems don't get to make that stuff up, so there has to be another drive in there somewhere. How I wish I was there looking over your shoulder so I could poke a stick at it! I can't do much more for you from 2200km away - I think you need to approach your local Users' Group. Someone needs to examine that machine in person, and there's bound to be several members who could transfer the files to a CD or a USB stick for you. Please do it soon, because this puzzle is really nagging at me.

Back again, No way I could install W98 on a real machine because I can't find real-time drivers for the more modern optical drives in there and the installer insists on using a CD drive. Meantime, would you please run yours in Data Disc, and then go to Tools > System Tests. You should see a screen like this: Now mine is only showing the one optical drive, D. Does yours show both D and E? If it does, how do they both react to you inserting the blank CD and one with data on it? Can you see any way you can choose to use one drive instead of the other to write a data CD? Brendon