Brendon

Thanks, Nikongt. I had hoped that your answers would show that you had a number of clips and one of them was breaking ECD&DVD Burning 2, because that's fairly easy to fix. However that wasn't the case. It has worked once, so something (Windows 10 updates?) has broken it. I haven't seen anyone else reporting MyDVD just vanishing like that, so I don't have an instant fix for it. We here aren't Roxio employees, so please feel free to try Roxio Support HERE in case they can help you. If Support haven't seen this problem before I think your best solution is likely to be, turn off your AntiVirus and Firewall and (1) reinstall the suite, or (2) do a repair install, then turn on AV and Firewall again and try the program. A reinstall is usually the easiest, but Roxio will only let you use your key 20 times and then you have to ask Support to reset it. A repair doesn't count, but your installer files have to be in the same position they were when you first installed (the path is saved) and it gets complicated if they aren't there. I can give further help and details for repair if you want. Regards, Brendon

Nikongt, [1] Which program in CD and DVD Burning 2 are you actually using? Roxio Burn 4 won't do any of the creating you describe, so I must guess it's actually MyDVD Build 3.0.0.14. Is that correct? [2] Did you Preview your project before trying to save or burn it? How did the preview go? [3] When you click on Burn or Save Project to an ISO Image you say the program closes. Does the whole Roxio program - The Main Menu and MyDVD - just disappear immediately without an error message, or does MyDVD try to start the operation and show you a graphic something like this? [4] If it tries to start, how far (percentage) does it get before it fails, and what error text does it display? Just the text is needed, not the error number. [5] Which Operating System are you using, and how many film clips are in your project? If you will answer those 5 questions we may be able to get a better idea of what's happening, so we can help you. Thanks. Brendon

Hi Moper, To try your suggestion out I installed a VirtualBox VM running XP and the original Roxio software, and using the host optical drive. This happily read the two CDs I 'ejected' to ISO and UDF formats, but wouldn't even acknowledge the presence of my new 'left open' CD, let alone read it. Creator 6 and D2D use my burner when I really boot in XP, but they don't recognize it in the VM. I think VirtualBox must use its own CD interface rather than the XP interface which has Roxio's D2D filters loaded. So it won't work for me, but who knows what might happen in the iMac where you're running two simulators - Parallels and the VM. We have a local saying here which might apply: "Could be worth a crack, Nigel". Perhaps it's worth a try. If all else fails, and if your burned files are worth risking your cash, there are always the excellent ISOBuster and CDRoller to choose from after first trying them on the discs. Please do let us know how you get on.

A day? Ha! I worked on it all weekend! (Mutter, mumble!) Here's the story:- Okay, a CD written with Drag2Disc in version 6 can either be "Ejected" at the end of a session, or can be left in the drive until next time the computer is started and just treated like a huge floppy disk until you need to eject it. When you do eject it, Drag2Disc writes a Table of Contents on it that "can be read by any Windows computer", but until that is done the computer needs UDF Reader software to read it. If you sneak the CD out while version 6 isn't looking, (e.g. popping the drawer while the machine is off) you need a UDF reader to read it. Version 6 has its own UDF reader, embedded in the suite, that can't be run separately. Windows 10 has a UDF reader installed. It is called UDFS.sys and my Windows 10 systems (Home and Pro) read any UDF discs I could make with Version 6 under XP. It did upset me when it not only read the 'un-ejected' CD that I sneaked out of the XP system, but it also insisted on writing on it and "ejecting" it when I opened the CD writer. A mean trick, because that destroyed my only 'un-ejected' CD. Other UDF Readers At the beginning of time Adaptec, the father of Roxio, published their UDF reader. Here's a copy of their version 5. udfread_v5_1_1_213_inst.exe I don't know if it'll run or help. Roxio had various versions at different times, but this is the only one I can find now. updateudfreader_7.exe It's supposed to be a reader, but I think it's only the updater for an existing reader. I haven't seen anyone say it works on a computer which doesn't have a UDF reader. Cyberlink have published a reader, cyberlink.1931_udr060725-01.exe but again I don't know whether it would run or help in Windows 10 which has its own reader. Moper, If you really want to copy the files off those old CDs I think your best bet might be software like CDRoller or ISOBuster. These programs cost $40 to $50, but they're very good and I and other people here have used them a lot in the past to read broken CDs from DirectCD or Drag2Disc. Both of them have shareware versions which let you examine your target CDs and show you the files they can recover, but you have to buy a registration before you can copy your files from the CD. I'm sorry I haven't been able to find a free alternative. Regards, Brendon

Darn! I thought we had solved it, so I cleared the hard drive - too soon, Sonny! I think there may be a chance you used one of the odd ways that D2D had to close the CD, rather than just leaving it open as I did to the one Windows 10 reads. I'll go back, reinstall, and prod further at it. Results might take a day. Brendon

Moper and CDanteek, Sorry to be so long getting back to this. I had to find a spare HD and install XP on it, then ECDC 6, because I didn't have a disc formatted and written with Drag 2 Disc. I've done that now, and frankly I'm a bit perplexed about Moper's discs. Grab a coffee and read on . . . Easy CD & DVD Creator 6 does not have any specialized backup programs such as that BackOnTrack thing, so if Moper's discs were written by version 6 then they had to be written as standard unencrypted CDs by Disc Copier or Creator Classic, or a Universal Disc Format (UDF) packet-written disc by Drag2Disc. It seems Moper can't recall which program he used - it was a long time ago. Standard CDs are, well, standard. They can be read by any Windows machine. UDF packet-written discs are "different". They need an Operating System which can read them, or an add-on reader. [Roxio's updateudfreader is as useless as udders on a bull, since it won't install a reader, but will only update one if you already have one installed. Huh? ] So that's why I went back and formatted a UDF packet-written disc with Drag2Disc. It formatted fine, wrote fine, read fine in XP with D2D installed, and I even added a few files in subsequent sessions. I then uninstalled D2D and could no longer read the CD. Good! All working as it should. Here's what NXT 7 said about it (packet-written) and UltraISO said it was UDF as expected. But now came the problem - Windows 10 reads the CD! I tried it under Windows 10 Pro, and under 10 Home, just in case. They both read the CD without problem. I have thought hard about this, and without any info from Moper on what his machine told him about the discs, how he stored them, or how he tried to read them, the only guess I can make right now is that the CDs have deteriorated with age so they're mechanically unreadable. If they're still in good condition, Windows 10 should read them. Any thoughts, or further information Gents? Brendon

Ebornman, Your problem looks to me to be a WPF [Windows Presentation Foundation, .NET and that sort of stuff] problem. That's not an error being reported by the Corel/Roxio software itself, but by Microsoft Windows systems right down in the engine room of this ship. It's way beyond my experience. I held back to see if any of the other denizens here would answer you, but I don't think any of the volunteer users manning this Board will be able to help, so I suggest you approach the professionals at Corel/Roxio Support and get them to send the ticket up to someone qualified to fix it. Go well

It IS a hardware issue, sorry. When your burner writes a disc it writes a lead-in, then the record data, then a lead-out. Your burner didn't even get so far as to successfully write the lead-in, so it won't write a disc with any burner software. Sorry, but it's back to a workshop where they can test and repair/replace the slim-line drive. Regards, Brendon

1603 error is a Microsoft system error (not a Roxio one) which indicates something went wrong during an installation. Dave, you've posted the last part of the error log where the machine is saying "I got a 1603 error so I'm rolling everything back", but it doesn't tell us what the error was earlier on that caused the 1603. Can you zip that log file up and attach it to a reply please? I might be able to decipher it if I can see the whole log. Regards, Brendon

Hi Pitbullfan01, Not knowing what sort of disc your .GI file is an image of, I can't tell you how to convert the unknown contents to MP4 I'm afraid. Here is how Imgburn behaved with a little sample data disc image I made long ago with Easy Media Creator 10. -I usually have .GI files set to run with ImgBurn if I double-click the file. If you don't, then run ImgBurn and use the button at the top with the magnifying glass icon to browse for, and load your .GI file. -Then, with a suitably-sized disc in the drive, click the green arrow near the bottom. The disc will be burned, and you can see the contents through File Explorer in the usual way. Mine was a little data disc. Audio CD or video DVD will look a little different. Brendon If your ImgBurn isn't working like this, would you please tell me [1] what sort of disc the .GI file was made with, and [2] What are you seeing when you try the process I described?

Imgburn is safe, small, and free, and will burn your Global Image files direct to disc for you. HERE (link)

Thanks for coming back to the forum with your solution. DivX used to be integrated with Roxio software years ago when Rovi owned both of them, but both companies have different owners now.

Hi Ian, You've got the same error with NXT3 and NXT8, have you tried installing any non-Roxio software that uses MSI? [The Ookla speed test app at https://www.speedtest.net/apps/windows uses it if you can't find anything else handy] If you're getting the same error when trying to install with two or more different MSI installer sets, your Windows 10 may be broken or maladjusted. I'm not an expert on the Microsoft Installer (MSI) but I got pages of responses from my Google search for "Windows won't read .MSI files", and there might be some solutions there that help. Regards, Brendon

Hi Brabian, Excuse the delay please - I'm in a different time zone. I am exploring some cunning plans, so I'll send you a private message. Brendon