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Everything posted by Brendon

  1. Brendon

    Opening old project files

    Hello, There were a number of V9 softwares in the field around 2006 onwards, but I don't know of a "MyDvd Creator v9 Premier". Can you tell me exactly what the software is that you're running, please? Then I can see if I have it and if I can help you. With the software running, at the top of the main menu you should see a Help button. Clicking that should give you options which include "About this Software". Selecting that should bring up a Roxio box with your software details, like this: Would you tell me please, the Name in full, Version, and build that is shown on yours? Lastly, which operating system are you running it in, please? Regards, Brendon
  2. Brendon

    Learning center not working

    Hi Jim, Thanks very much for that info. I can't think why they don't download from the Learning Center, unless you've got some sort of pop-up blocker operating. Even then that wouldn't explain it, since the links I posted are straight out of the Learning Center coding and so the PDFs are coming from the same Roxio site if you get them through the L.C. or via my links. Very strange - perhaps through the possible tangle of C2012 and NXT4 ?? [wild guesses!] If the PDFs open in Edge as they download, that could be the way your browser is set to display them, so you should examine your browser settings. If, when you double-click the previously downloaded file they open in Edge, then your 'file associations' are set wrong. Hope that helps. Are there any PDFs you still need to find? Brendon
  3. Brendon

    Learning center not working

    Hi Jim, (It's Brendon, not Brandon) We still haven't solved why your learning center PDFs aren't downloading and appearing properly, and you still haven't told me if you can download and display them from my links, above. (Other people tell me they can use the above links, so we're trying to solve whatever is interfering in your machine) Do the PDFs download from the Learning Center screen? Do they download from my links? You seem to have some 'file association' problems if they sometimes start Edge and appear in there instead of Foxit, or are we mis-communicating? In either case, I'm keen to keep going and help you with these problems. Please answer those two questions above. Finally, you seem to be indicating that you have both NXT4 and Creator 2012 installed on your machine. I think that might cause a tangle, but since NXT4 can only be installed a limited number of times I'm not game to waste an install by trying to install them both on one machine, just to see if there's a tangle. :) However if there are any PDFs you can see, that you want but can't get, please let me know and I'll try to get them for you. Regards, Brendon
  4. Brendon

    Learning center not working

    Aha! I also use Firefox as my browser, and Foxit as my reader. Firefox is default browser, and PDFs are set to open in Foxit reader. I've generated a list of the links from the learning center. I'll print them here and also attach a text file containing them, if that's handier for you. Highlight and copy the link you want, then paste it into the address bar on Firefox and hit Enter. The PDF should then download and open, like this example. Alternately, you can just right-click the link in this post, and Open link in new Tab or Window. Click on the down-arrow (in the red box) to download a copy of the PDF file. Please come back to me if you have any problems with this. Here is the list of links, and a text file containing those links is attached and can be downloaded. Data-Copy http://img.roxio.com/enu/pdf/creator2010/create-and-burn-iso.pdf http://img.roxio.com/enu/pdf/creator2010/burn-data-dvd.pdf http://img.roxio.com/enu/pdf/creator2010/burn-data-dvd.pdf http://img.roxio.com/enu/pdf/creator2010/copy-dvd-video.pdf http://img.roxio.com/enu/pdf/creator2010/copy-data-disc.pdf Video-Movies http://img.roxio.com/enu/roxiocentral/creator2011/tutorials/document/choosing-how-to-output-in-3d.pdf http://img.roxio.com/enu/roxiocentral/creator2012/tutorials/document/create-digital-effects.pdf http://img.roxio.com/enu/roxiocentral/creator2011/tutorials/document/creating-3d-projects-in-mydvd.pdf http://img.roxio.com/enu/roxiocentral/creator2011/tutorials/document/shooting-for-3d-production.pdf http://img.roxio.com/enu/flash/creator2010/green-screen-video-effects.html http://img.roxio.com/enu/pdf/creator2010/roxio-easy-copy-convert.pdf http://img.roxio.com/enu/pdf/creator2010/create-blu-ray-with-menus.pdf Music-Audio http://img.roxio.com/enu/pdf/creator2010/improving-audio-quality-videowave.pdf http://img.roxio.com/enu/pdf/creator2010/preserving-music.pdf http://img.roxio.com/enu/pdf/creator2010/removing-pops-clicks.pdf http://img.roxio.com/enu/pdf/creator2010/beatmatch.pdf http://img.roxio.com/enu/pdf/creator2010/convert-audiobook.pdf http://img.roxio.com/enu/pdf/creator2010/dvd-music-disc.pdf http://img.roxio.com/enu/pdf/creator2010/capture-internet-audio.pdf Photos http://img.roxio.com/enu/roxiocentral/creator2012/tutorials/document/hdr-express.pdf http://img.roxio.com/enu/roxiocentral/creator2011/tutorials/document/shooting-for-3d-production.pdf http://img.roxio.com/enu/roxiocentral/creator2011/tutorials/document/create-3d-pictures-in-creator.pdf http://img.roxio.com/enu/pdf/creator2010/collage.pdf http://img.roxio.com/enu/pdf/creator2010/fix-photos.pdf http://img.roxio.com/enu/pdf/creator2010/edit-multiple-photos.pdf http://img.roxio.com/enu/pdf/creator2010/photo-projects.pdf LC.txt
  5. Brendon

    Learning center not working

    Hello Jim, I just tried it in my NXT 4 and it seems to be working fine on my machine. Selecting the Learning Center from your NXT 4 menu should bring you a display like this: If you go to the right and click on 'View PDF' then a PDF should download and be displayed. There should be a separate PDF file linked to each entry (except for the one at Video-Movies - Creating Green Screen Effects, which uses a Flash video). Does your machine fail to download the PDF, or is there a problem displaying it after it downloads? Here is a LINK to the first PDF. Double-click on the link and your internet browser should open, download, and display the PDF. Please tell me if it arrived and displayed okay. If this works but you still can't make it work from your Roxio NXT menu, I can give you a list of links for the PDFs from all 4 sections of the Learning Center which will allow you to download the desired PDFs through your browser. Regards, Brendon
  6. Brendon

    Changing the channels of a stereo signal

    Glad it worked that well. Thank you for the info.
  7. Brendon

    Changing the channels of a stereo signal

    It would seem to me that if your input audio is only on the right channel, your output should be "Right on both". However I don't have a lopsided audio to try it with. You appear to be in the perfect position to try it out. Would you please do so and let us know what happens? Thanks, Brendon
  8. Brendon

    Service Pack 3

    Hello, Here's my copy of Service Pack 3 from January 2009, along with a screenshot of the download page at that time. It's all I have on Creator 2009 Service Pack 3 and the download links are long gone, with several changes of ownership of the Company. Creator2009SP3.exe Regards, Brendon p.s. for Service Pack 4, please see Malatekid's post HERE, as it does contain a live Roxio download link for SP4. You might need to install SP4 in safe mode.
  9. A problem is that in each case we don't know what is in the box, or who made it. Without that info we can't see if the manufacturer(s) have issued corrected firmware or are even still in business. [Hope it's not like the '128 GB pendrive' I saw which held only 8 GB, or the '1TB 2.5" drive NEW from China' on my bench, which is really an old 160 GB drive with a fake label and 2,500 power-on hours on it.] I'm sorry I can't help you, but I think it's a matter of what the drive is reporting to your computer about presence or fullness of discs, rather than the Roxio software and CDBurnerXP misinterpreting it.
  10. Hi Aycorn, I've been off trying to find what brand/model of DVD drive is used in those two external drives you have. Sometimes a firmware update is needed when drives won't recognize the presence of an inserted disc, or think the disc is closed when it isn't, but you need to know exactly what drive you have before you can progress. I couldn't find a MUSC brand drive in any of my searches. I found that Amazon sells Cocopa drives, but going through the reviews I found a very high number of complaints about them, and couldn't find anything about what was inside them. The unit originates in China. Complaints included many that were DOA, and many that wouldn't work in Mac or PC, and many that had stopped working after a short time. A reviewer said the "Instructions" were written in micro-print on a tiny piece of paper, and there was an offer to send drivers for the unit "if requested". The problem was there was no model or serial numbers on the unit or the box, and there was no address to send a request. Another customer said although it's advertised as a USB3 interface, his machine reported it as USB2. In any event, Amazon says "Currently unavailable. We don't know when or if this item will be back in stock. " I invite you to read some reviews for yourself, at the bottom of the page HERE, but I'm afraid you may have bought yourself a lemon or two. Best regards, Brendon
  11. Plug and play? Yet one fails to recognize a disc in the burner, and the other one thinks the disc is full. If they both worked properly under other software but not in the Roxio suite, that would suggest the Roxio software's faulty. However neither of them are faultless under CDBurnerXP, and the internal drive seems to be working fine. Try your disc in the internal drive, and I'll think some more about this.
  12. Hello again Aycorn, Here we are in the Easy CD & DVD Burning forum. I'll bet you can't find your way back here without setting a bookmark, or going back through the Easy CD 4 & 5 forum. I don't know why it's hidden down here. (It reminds me of that notice in the Hitchhiker's Guide, "It was on display in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying ‘Beware of the Leopard.' ") Your questions, from last to first: -If the problem is amplitude clipping, I think you may need to reduce track volume. It's worth trying, anyway. -Version numbers - The latest version of the main Roxio Creator suite is Creator NXT 7 at the moment. A long time ago a severely cut-down 'lite' version of Creator was marketed, called Easy CD & DVD Burning. They have now made a more modern severely cut-down "lite" version called Easy CD & DVD Burning 2, and that's what you have. See here (LINK) -The external burners - This is the difficult one because I don't have access to those burners. However I do know that the Roxio software does much of its disc I/O through the operating system, rather than independent of the OS. I think the problem is between the drives and Windows 10, rather than a problem with CDburnerXP or the Roxio software. Did the external drives come with driver software, or have drivers available on their manufacturers' sites? Brendon
  13. Good Morning Aycorn, What you have is the cut-down "lite" version of one of the older Creators - the type of version which came to be known as "in the Red Box". It dates from around Creator NXT. The latest full version of Creator is NXT 7. Different versions often have specific problems, so that's why we have to ask your version. Now we've ascertained what you have I'll get this thread shifted to the 'Redbox" forum. Then we can work on your actual problem. There's no reflection on you that you started here. Roxio has engaged in some quite confusing product naming, and it's not your fault.
  14. Aycorn, Which Roxio product do you have that you are needing help with, please? You posted in the old legacy Easy CD Creator 4 and 5 forum, but that won't run under Windows 10 so you obviously haven't got that one. You are saying you have Easy CD and DVD Creator 2 and want version 6, but there's no such software. When you're running your software, and in the Home screen you go to the top bar and click the Help button you should see an "About" option. Click on that and you should see an "About this software" display. Please tell me the exact name of your software so we can answer your questions. Thank you very much, Brendon
  15. Brendon

    MKV Support Dropped in Nxt 7?

    Corel's "MyDVD" is a mere shadow of the old Roxio version.
  16. If NXT 7 is so 'unfit for purpose' and you purchased it directly from Roxio, you have 30 days from purchase to apply for a refund. It appears you should do that, immediately.
  17. Yes, I can explain it. It's an error in German that someone hasn't bothered to translate to English for this forum. In English it says: "The current display settings do not meet the minimum requirements for this application. Please change the screen resolution to at least 1024 x 768 pixels and the colors to at least 16 bit." What this shows is that you had your computer settings wrong when you were running Creator 2012, and you are still using the same settings when running Creator NXT 7. To fix it: You haven't told us what operating system you're using, but since you have a brand new laptop here are the instructions for Windows 10. - right-click with your pointer on an empty piece of screen - select Display Settings. In there, go to Scale and Layout. Reset that figure to the recommended 100%. Now try your videowave. Regards, Brendon
  18. Brendon

    MKV Support Dropped in Nxt 7?

    Steve2006, If you recently 'upgraded' to Creator NXT 7 to use MyDVD for this purpose, I'm afraid you're going to be sadly disappointed. While Roxio MyDVD handled this job very well, it was quietly replaced by Corel's MyDVD several seasons ago and the Corel version has a severely reduced functionality. Corel's MyDVD will only take these files as input: MKV and a number of other formats are conspicuously missing. If you bought NXT 7 direct from Roxio within the last 30 days you can apply for a refund, but you should do that promptly. If you are outside the time limit or bought the software somewhere else, you may have to convert your MKVs to another format such as MP4 as suggested by Redwagon, to use this lite MyDVD version.
  19. Sknis: Thank you. I suspect Snagit converted it. CDanteek: Thanks for the confirmation. Redwagon: No reply. Tony: Glad the refund is on its way. You noticed that about NXT? Most, if not all of the Roxio modules are still 32-bit and don't seem to change much from version to version, apart from when MyDVD was quietly killed off and replaced with a much simplified Corel product. (I suspect there are few original Roxio staff left) I'm pretty sure it's not the 4K video resolution that is causing your problem, but failure of the software to handle the type of audio which is output by the Sony AXP 33 camcorder. In any event, you need different software. Go well, Brendon
  20. Hi Tony, 4K not supported? I guess they should advertise that 'fact' at all points of sale, then? However, since we're having trouble with the audio but the software handles the video, it seems unlikely that 4K video resolution is the problem. In any event, it seems you need a refund. Cdanteek, Redwagon, Sknis, (and anyone else who tries it) in case it helps to solve this, would you each tell me if you're using 32- or 64-bit Windows, and if your Videowave sound plays okay with the attached clip? - I'm in Windows 10, x64, and get loud random noise but good video. Thank you, Brendon.
  21. Tonyio, I downloaded the video you attached, and when it was played in NXT 7 Videowave, the audio was quite atrocious! It was, as you described, just a loud noise. Frank, did you try it in NXT 7 Videowave? On my machine it does play nicely in VLC, but not in Videowave. I checked the download with the Media Info utility, and it said that the audio track was PCM in Big-Endian byte order. (Google Big-endian PCM to see what that is) I suspect that this is the problem. Most PCM audio is stored Little-Endian and while the VLC player can handle that, I don't think that Videowave can. (It doesn't handle alternate-endian JPGs, either). Trouble is that I can't find any other MP4s with Big-Endian PCM audio to test this out. They seem to be all Little-endian. If NXT 7 isn't going to do the job you need and you bought it direct from Roxio, you should consider applying for a refund before the 30-day period expires. Regards, Brendon
  22. Hello, Secure Burn Enterprise 4 is a commercial Volume Licensing product, and that is why there is no forum for it on this board. This is a User bulletin board, and if you were to try to discuss security problems here there would be no security at all, would there. Please contact the Roxio VLP people to address your problem. Thanks lots, Brendon
  23. Brendon

    NTX6 upgrade to NXT7

    Hi, You don't need to have NXT 6 already installed when you're installing NXT 7. I think you could probably just install NXT 7 over the top of 6, but I would prefer to uninstall 6 before installing 7, to avoid the chance of things getting tangled up. What advantage do you hope to gain from changing from 6 to 7?
  24. Brendon

    How To

    Excellent, Peter. I'm glad you got it all sorted.
  25. Brendon

    How To

    Both the Express Labeler (Create Labels) and the Roxio Label Creator (Create Labels - Advanced) have track duration when you 'Auto-fill from disc'. Is there some other situation where you want it? Regards, Brendon