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Brendon

Digital Guru
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Everything posted by Brendon

  1. Brendon

    Merge / Join VOB Files

    Hello Catherine19, 1. You are "necroposting", that is replying to a years old post. The original poster hasn't been here since 2007. 2. The problem was solved simply, years ago. No need for another solution. 3. You were advertizing a non-Roxio commercial product on the Roxio bulletin board. This would get you removed from most other commercial boards. Please don't do it again.
  2. Hi Warren, The Roxio Media Importer is designed to allow you to capture video, so Mediacapture15.exe is set to execute whenever you select Capture Video in the Import section of the Video-Movies menu page, or whenever Windows sees you insert a compatible device into your Firewire port. I don't think you can disable the execution of the program without getting Windows to ignore the Firewire port, which would sort of defeat the purpose of having it.
  3. Ted, You mentioned in another thread that when you reinstalled the PX engine in EMC 10, the preview screen reappeared on that system. Creator 2011 and the Creator NXT series all use the PX Engine. Have you tried reinstalling the PX Engine in your Windows 10?
  4. Brendon

    EMC10 Says Drives Are Disabled

    You're very welcome, Ted. Thanks for reporting back. Brendon
  5. Brendon

    Problème d'affichage

    Excellent!
  6. Brendon

    Problème d'affichage

    Hello, This is an English language bulletin board, but I am guessing that you are saying the size of the text in some of your Roxio displays is too small. If that is true, please go to your Windows settings and look to "change the size" of your text. Make sure "Scale and layout" is set to 100%. If you cannot find this setting, please come back here and tell us what Operating System you are using, so that we can lead you to the setting.
  7. Brendon

    Unable To Find Certificate File

    We dealt with a question on Creator LJ three years back. HERE. It's an OEM version sold by Sonic to a bunch of OEM computer manufacturers. I'm afraid that my recommendation is still the same as I gave the user then: " You need to go back to the OEM who sold your computer to you - Fujitsu, NEC, Toshiba, Dynabook or whoever - since the gurus here don't have a copy of this software to examine and operate, we can't solve your problem. " You appear to have deleted the program rather than uninstalling it, and so there are lumps of the program and installer left embedded in your machine. Unhappily the version I got hold of checks for a BIOS driver used on the OEM machine, so it won't run on any of my machines. Therefore I can't suggest names for the files that are giving you this problem. That's what you'll have to ask from your supplier who bundled the program with your machine. Usually when Windows shows you errors like this you have to fix them. You can't often tell Windows to be quiet. Regards, Brendon
  8. Brendon

    Unable To Find Certificate File

    Hello, I'm sorry, but grandpabruce died in March 2019 from illness caused by his Service overseas. He is missed. Our links to the Roxio Knowledgebase articles were all broken when Corel took over Roxio, but some of them can still be found in the Roxio section of the Corel Support database, HERE. They don't have the original KB numbers any more, so I can't nail down the article that Bruce pointed to. However, in general the Knowledgebase seems to suggest that a 'clean uninstall' was the recommended way to deal with certificate file problems. In your case it looks as if an installer is still present and needs to be removed. Which version of Creator were you running, and how did you try to uninstall it? Is your Windows 7 in 32-bit or 64-bit? Brendon.
  9. Brendon

    Cannot install software.

    I'm very glad to have been of help. Stay safe.
  10. Brendon

    Cannot install software.

    You could try installing the DirectX runtime '07 yourself from HERE. If it's already installed, the software might not get upset about being unable to install it. Just a thought . . .
  11. Brendon

    Roxio Genie Disc Cleaner

    Hi again Jinker, We were hoping Roxio might release a new version of Creator around September/October last year as usual, but they didn't do a 2019 version. In the Genie Duplicates Finder you need to tick the box of every file you want to delete. Your suggestion of 'click to keep' would be an improvement. I haven't tried to see if Ctrl-A would tick all the boxes, since NXT is on a different machine.
  12. Brendon

    Roxio Genie Disc Cleaner

    Hi Jinker, I tried the Roxio Genie Duplicates Finder. It's not the sort of utility I would expect to find in an optical media creation suite, and there are no instructions for use available so you have to follow your nose and hope you get it right. I certainly wouldn't buy a $130 or $100 suite to get this little utility. I don't think I would use it again. Regards, Brendon
  13. Brendon

    EMC10 Says Drives Are Disabled

    EMC10 uses a system that Roxio called the PX Engine to recognize and link with your optical drive(s). I think yours may have been broken by something. Please read this topic. Start at the 6th message on that thread, written by Guru cdanteek, and follow his instructions precisely. His message contains a zipped PXEngine installer, and instructions on how to run that installer with the "/pxhelponvista" parameter. (Even if you're not running in Vista) Using this to reinstall your PX Engine should fix your problem. It has helped a large number of users.
  14. Go to the NXT 7 icon. Right-click on it, and select "Properties". Then select the "Compatibility" tab, and check the box for Windows 8.
  15. Brendon

    Anybody know what year it is?

    That's okay - We need to reinstall year 2020 anyway. This copy has got a virus!!
  16. Brendon

    NXT6 Videowave Production - no sound

    Glad it worked Trev. Stay safe. Brendon
  17. Brendon

    Copy & Convert won't open

    If you can get your older Easy CD & DVD Burning working again you might want to consider going for a refund on NXT 7, if it won't install properly. I'm still waiting for your reply on your other thread HERE. Brendon
  18. Brendon

    NXT6 Videowave Production - no sound

    Trevconda1, I think I know where you've tripped on this - you've converted your Quicktime videos with the old MPEG audio instead of MPEG 4 audio. If that's the problem, the fix is fairly simple but you will need to adjust VLC player and convert again. Please try this: -Run VLC player and start to set up convert -After selecting the standard video profile as shown, click the spanner icon to edit the profile -click the Audio Codec tab and then the Codec pulldown to change from MPEG Audio to MPEG 4 Audio ( AAC ) as shown. Then Save this change. Now you can go back to the Convert screen and carry on converting your Quicktime videos and VideoWave should like them. Please let me know if this works for you.
  19. Brendon

    burn project over multiple discs

    Hi Dave, In Videowave, you need to SPLIT your production into manageable chunks which will each fit on a DVD. (About an hour each) MyDVD cannot do that for you.
  20. Brendon

    New iPhone Photo Format (HEIF) Doesn't Work

    Tim, Thanks for that information. I'm getting the same response from the Feedback page. I'll see if I can find out when the page will be back open. Thank you also for that .HEIC photograph. Videowave filters files at two levels. Firstly it checks to see if the file extension is on the list of filetypes it accepts: and if they aren't in the list then the files don't even show in the Videowave selector box when you open a folder, and you get a flash of a prohibited sign if you try to drag them in with Windows File Explorer. Then, if the filetype is allowed VideoWave tries to show a thumbnail of the file. If something prevents that (e.g. it uses a codec that's not installed) then VW shows a 'prohibited' thumbnail. .HEIC files aren't in the list, so VW won't have anything to do with them. However, on my unmodified Windows 10 system, MS Paint and Windows Photo Viewer will display files in the .HEIC format, and free programs such as IrfanView and CopyTrans HEIC can be used to convert the .HEIC files to one of the formats in the VideoWave input list.
  21. No problem - I red-lined the product key for you when I saw it. I also took off the tags with your email address, because there are 'bots which troll all the public bulletin boards collecting visible email addresses and spamming the owners, and you don't want that. Now, once you've got them to reset your key do you still need a hand to solve the install problem? If so, can you tell me what Operating System and computer type you have, and describe what happened when you tried to install? The two of us should be able to get it going for you. Brendon
  22. George, never post your CD key on a bulletin board. You should keep it private and protect it, because without it your software is unusable. Your key for NXT 7 can be used for installing the software 20 times, but after that it becomes inactive to prevent it being used by everybody. An inactive key can be reset by Tech Support, and you should approach them now to get them to do that for you. Regards, Brendon
  23. Hi Richard, I've been doing some more digging into this. The third and fourth versions of this Easy CD & DVD Burning software were based on Creator 10 (EMC 10). Users of EMC 10 have reported the error you're seeing, and I have located a couple of possible fixes for that. One of the fixes might let you do a proper installation of your older software, if it's one that's based on EMC 10. Waiting for the name and version number from you please. Brendon
  24. Brendon

    New iPhone Photo Format (HEIF) Doesn't Work

    Hello Tim, I haven't heard if Roxio is intending to add support, but would you please be so kind as to let Roxio know of this change? The more people who approach them the better! Up at the top of the main Creator menu is a Help Button. The drop-down that shows has an item Provide Feedback to Roxio. If you would tell them using that feedback box the information should get to the right place. Thanks very much. Brendon
  25. Umm, the original Easy CD & DVD Burning was a cut-down version 6 from 2003. I suspect you have a version of Easy CD Creator - the full software - perhaps a version of Creator NXT or Creator 2012? Can you tell me the full name of your other software, and the version number please? I'm sorry about all the similar names Roxio have used, but getting the right one to fix is crucial. Regards, Brendon
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