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Brendon

Digital Guru
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Everything posted by Brendon

  1. Brendon

    NXT6 Videowave Production - no sound

    Glad it worked Trev. Stay safe. Brendon
  2. Brendon

    Copy & Convert won't open

    If you can get your older Easy CD & DVD Burning working again you might want to consider going for a refund on NXT 7, if it won't install properly. I'm still waiting for your reply on your other thread HERE. Brendon
  3. Brendon

    NXT6 Videowave Production - no sound

    Trevconda1, I think I know where you've tripped on this - you've converted your Quicktime videos with the old MPEG audio instead of MPEG 4 audio. If that's the problem, the fix is fairly simple but you will need to adjust VLC player and convert again. Please try this: -Run VLC player and start to set up convert -After selecting the standard video profile as shown, click the spanner icon to edit the profile -click the Audio Codec tab and then the Codec pulldown to change from MPEG Audio to MPEG 4 Audio ( AAC ) as shown. Then Save this change. Now you can go back to the Convert screen and carry on converting your Quicktime videos and VideoWave should like them. Please let me know if this works for you.
  4. Brendon

    burn project over multiple discs

    Hi Dave, In Videowave, you need to SPLIT your production into manageable chunks which will each fit on a DVD. (About an hour each) MyDVD cannot do that for you.
  5. Brendon

    New iPhone Photo Format (HEIF) Doesn't Work

    Tim, Thanks for that information. I'm getting the same response from the Feedback page. I'll see if I can find out when the page will be back open. Thank you also for that .HEIC photograph. Videowave filters files at two levels. Firstly it checks to see if the file extension is on the list of filetypes it accepts: and if they aren't in the list then the files don't even show in the Videowave selector box when you open a folder, and you get a flash of a prohibited sign if you try to drag them in with Windows File Explorer. Then, if the filetype is allowed VideoWave tries to show a thumbnail of the file. If something prevents that (e.g. it uses a codec that's not installed) then VW shows a 'prohibited' thumbnail. .HEIC files aren't in the list, so VW won't have anything to do with them. However, on my unmodified Windows 10 system, MS Paint and Windows Photo Viewer will display files in the .HEIC format, and free programs such as IrfanView and CopyTrans HEIC can be used to convert the .HEIC files to one of the formats in the VideoWave input list.
  6. No problem - I red-lined the product key for you when I saw it. I also took off the tags with your email address, because there are 'bots which troll all the public bulletin boards collecting visible email addresses and spamming the owners, and you don't want that. Now, once you've got them to reset your key do you still need a hand to solve the install problem? If so, can you tell me what Operating System and computer type you have, and describe what happened when you tried to install? The two of us should be able to get it going for you. Brendon
  7. George, never post your CD key on a bulletin board. You should keep it private and protect it, because without it your software is unusable. Your key for NXT 7 can be used for installing the software 20 times, but after that it becomes inactive to prevent it being used by everybody. An inactive key can be reset by Tech Support, and you should approach them now to get them to do that for you. Regards, Brendon
  8. Hi Richard, I've been doing some more digging into this. The third and fourth versions of this Easy CD & DVD Burning software were based on Creator 10 (EMC 10). Users of EMC 10 have reported the error you're seeing, and I have located a couple of possible fixes for that. One of the fixes might let you do a proper installation of your older software, if it's one that's based on EMC 10. Waiting for the name and version number from you please. Brendon
  9. Brendon

    New iPhone Photo Format (HEIF) Doesn't Work

    Hello Tim, I haven't heard if Roxio is intending to add support, but would you please be so kind as to let Roxio know of this change? The more people who approach them the better! Up at the top of the main Creator menu is a Help Button. The drop-down that shows has an item Provide Feedback to Roxio. If you would tell them using that feedback box the information should get to the right place. Thanks very much. Brendon
  10. Umm, the original Easy CD & DVD Burning was a cut-down version 6 from 2003. I suspect you have a version of Easy CD Creator - the full software - perhaps a version of Creator NXT or Creator 2012? Can you tell me the full name of your other software, and the version number please? I'm sorry about all the similar names Roxio have used, but getting the right one to fix is crucial. Regards, Brendon
  11. Brendon

    Videowave to MyDVD

    I'm sorry the process isn't so straightforward any more. As an outsider, I think it's because the company has changed hands so many times, and different ownership has pulled the software in different directions. Keep persevering, and you're welcome to any help we can give. Brendon
  12. Hello Richard, You have Roxio Easy CD and DVD Burning 2. Is that correct? (Please check 'About' your software) I suspect that you've been using Videowave in the full Easy CD Creator program suite for making your photo & video slideshows. That program is found under Edit Videos - Advanced, and allows you to make slideshows with photos and video clips together. I'm sorry to have to tell you, but the Easy CD & DVD Burning suitelets are cut-down, cheap versions of Easy CD Creator with many of their most useful features deliberately removed. The latest iteration, Roxio Easy CD and DVD Burning 2, is a castrated version of Creator NXT 7. None of these cut-down versions has Videowave. If you bought the product for this feature I suggest you consider returning it for refund. Roxio has a 30-day return policy if you bought the product from them, so if you bought it from them act quickly now. If you bought it elsewhere, contact that vendor. Regards, Brendon
  13. Terry managed to get NXT 2 reinstalled okay, and he's up and going again.
  14. Brendon

    Videowave to MyDVD

    Good morning Joyce, (well. it's morning here) Would you please have a read of this thread elsewhere on the board. It takes a bit of reading, but it sets out what we (us users) managed to work out about this metadata problem. The solution is to re-save the photos that Videowave is rejecting. A way to use Powerpoint to do that is mentioned in this thread, which might be useful if you have Powerpoint. I hope these help you. Stay safe. Brendon
  15. Brendon

    Videowave to MyDVD

    Hello Joyce, In earlier versions up to Creator NXT 3, Videowave and MyDVD were integrated in the one structure and a project you made could be passed off to MyDVD to burn in a fairly seamless manner. Unfortunately (for us) NXT 3 was the last version of Creator to have Roxio's MyDVD. When NXt4 was released, Roxio's MyDVD had been quietly killed off in the night and was replaced by a lightweight Corel program which they called MyDVD (hoping you wouldn't notice the difference). Videowave saves its project files with the .DMSM suffix. Roxio MyDVD saves its project files with the .DMSD suffix. The new ersatz Corel MyDVD saves its project files with the .MyDVD suffix. You can't use older Roxio MyDVD projects with Corel MyDVD. What you have to do now (presuming you have a newer version), is to completely finish your production in Videowave and then find and click on the "Prepare for Authoring" button. This gives you a dialog box to adjust settings, and then renders your production to an .MPG file. You can then close Videowave and prepare to burn the .MPG to disc. At this point if you want to burn the production to a DVD without a clunky and messy menu, you run Video Copy & Convert to burn the .MPG to disc. If you want a menu, run Corel MyDVD and take your chances with that. If you need help, please do come back and start a new thread with your question. Wash your hands often, keep your distance, and stay well. Brendon
  16. Hi, Any "upgrade" doesn't rely on having Creator 7 installed. It's different software, just you get a discount when buying it. I might have a way for you to get hold of NXT 2 again. I'll send you a private message. Keep social distance, wash your hands, and stay safe. Brendon
  17. Brendon

    Photosuite 4 Works With Windows 10

    Excellent to hear. Thank you very much for posting back with your result.
  18. Brendon

    Photosuite 4 Works With Windows 10

    The original poster hasn't been back since the day he posted that message in 2016. I guess you'll never know unless you try it out, so please let us know how it goes.
  19. Yes, the "Available Space" is only an approximation. You need to make sure you leave enough "headroom" in your project for disc structures to fit in as well as your media content.
  20. I received this email from Roxio a few days ago. Please check and see if it applies to your software.
  21. I received this email from Roxio the other day. Please see if it applies to your software.
  22. Brendon

    Easy VHS to DVD3 plus

    Do you have the latest updates for your software? I received this the other day, and I wonder if it applies to the software you have.
  23. Brendon

    BURNING TO DVD

    Thank you. I've been waiting for that information. There are two fairly distinct parts to burning a disc. First is the planning, assembling, sorting, rendering, and preparing your data, then making an image. The other is actually burning it to plastic. Usually the first part is the trickiest since there are so many things the software has to do, but in your case you've successfully done that and produced an ISO image. The error has happened when the machine is trying to burn that ISO image to plastic disc, so that's where we need to look. Unfortunately that error message is just telling us there was a burn error, and it isn't telling us why or how. We still don't know if it's the burning software, or something wrong with the drive. Here you're going to need some blank discs, or a rewriteable one. -first: Can you burn that ISO to disc with the Roxio module Burn Image to Disc? If not, what happens? -if not: Can you burn the ISO to disc with other software such as ImgBurn (written by Lightning UK, so he might be a Brit) -if not: Can you burn anything to disc with your burner drive? Brendon
  24. You're more than welcome, Gerry. If it wasn't for geography and the virus, I'd be extremely pleased to have at least a couple with you. Stay home, and stay well, Brendon
  25. Hello Gerry, I think the programme you are looking for is Roxio Music Disc Creator. Go to the Music / Audio section of the menu and look for Create Music Disc Projects. Then once you're in there select Project Type Audio CD, and Add To Project Import from CD/DVD. You should be able to follow your nose from there. Regards, Brendon
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