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Posts posted by Brendon

  1. 1 hour ago, mac121 said:

     Basically what is happening is there is no sound when i try to play any of my playlists.

    Sorry Mac, that leaves me with more questions than answers.

    -what are your playlists, and what program in Easy DVD & CD Burning 2 are you trying to use to play them?

    Are you having problems with your Internet connection? [that or system instability are the only reasons I can think for only half a reply showing]


  2. Hello Mac,

    Not sure what's happening on your computer - you had about three huge pages worth of blank space after your message, too.

    What do you mean by 'lost audio in Roxio'?   The program won't preview music you put into it?  It writes CDs that have no music on them?  The sound editor doesn't show a signal?   It shows a signal but won't play it?   Please describe the exact problem.

    Your previous problem "can't burn music CDs" came right before we could get into it.   That doesn't sound like program corruption because corruption doesn't just fix itself.   It sounds more like the machine is unstable or other programs are interfering.

    I'd suggest you don't try any more big interventions until we work out what's happening.   Easy CD & DVD Burning 2 allows a limited number of re-installs, so uninstalling/reinstalling is considered the nuclear option.   'Repairs' are free.

    Give me more clues, my friend.


  3. 14 hours ago, Amy L3 said:

    I have another question, so when I add my videos to make my dvd, it doesn't allow me to change any font size or text on the main page of the dvd where it shows the video titles.

    Sorry, same answer: Creator NXT 8 has a very limited version of Corel MyDVD which does not allow you to make these adjustments. 

    Many of us were dismayed when the owners made this change, but they don't discuss these changes with us software users.

  4. Easy Media Creator 10 had a full-featured Roxio version of  MyDVD which allowed you to vary the quality of your product so that you could squish more time onto a DVD.


    Creator NXT 8 has a very limited version of Corel MyDVD which does not allow you to make these adjustments in quality.  All you can change is the size of your target disc,  so you are stuck with the one setting and the results you are now seeing.  :(  There is no way to make MyDVD behave like the earlier version.


  5. Hi Mac,

    I hope it's not an intermittent too, since they're a real cow to diagnose even when you're in the same room as the machine.

    The registry check is aimed at making sure the Roxio PxHelp filter is installed, and it must be if you're writing now so no point in checking.   Truthfully, the clues from your earlier messages are pointing in all directions so I have no idea what went wrong for a while there.   Fingers crossed it doesn't happen again.

    Down under we stamped out the virus in country, but every now and then we get leaks at the border which we need to jump on quickly.  Vaccines are starting to arrive, but it will be midyear before we can get to start on the general population.  Once everyone's done we can open the border again.

    Stay safe, Brendon

  6. You reinstall it from the original disc you have kept in a safe place


    You reinstall if from the backup you made and kept in a safe place if you bought a download


    You use a Data Migration Tool such as Easus Todo PCTrans Free which claims to transfer common applications from one computer to another, to try and migrate the software from your old machine to your new one


    You buy another copy of NXT 6 from Amazon or a similar marketplace.

  7. Hi Mac,

    No problem, glad we've got you here now.    Okay, I was trying to find out if you couldn't burn a particular type of CD - e.g. music or data - in case some particular part of the software had failed.  I'm guessing that you can't burn any type. Please correct me if that's wrong.

    Migrating your system from a rotary drive to an SSD shouldn't break this, but I'm thinking that perhaps you might have lost the writing system that Roxio uses.    To clarify, Windows has its own read/write system for optical discs and Roxio software inserts a filter in there to hook up to the Windows system.    I need you to check both of those for me if you can.

    The first is easy.  Please insert a CD with data on it and see if you can Open it in Windows Explorer.  If it's a music CD, see if you can play it in your usual manner.     If that works, the Windows system and the drive are both okay.

    Next, run CD & DVD Burning 2, go to Get Disc Information, and see if the display shows you the sort of information shown below about the drive, Selected Drive, Inserted disc, and sessions and tracks.     Please come back and let me know the results so far.



    A final check involves using REGEDIT.EXE and peeping at the contents of a registry key.   This can be quite daunting if you're not familiar with regedit, so please let me know if you're familiar with it or not and I can give more instructions if needed to walk you through that one.

    Regards, Brendon

  8. Hello Mac, are there supposed to be pictures in those huge gaps in your message?  If so, I can't see any.

    There's not much info there to work on.   Was the software burning CDs previously for you and it has now stopped, or have you never been able to burn CDs since you installed the software?   If it used to work, what have you changed on your computer?

    What type of CD are you trying to burn?  Data, Audio, from Disk Image?

    Is the CD you have inserted unchanged after your attempts, or is it shown as no longer blank?

    What operating system are you using, and what make/model of burner?

  9. Gidday.   Try this please.

    -Run Videowave, and either edit an existing project or create a new one.

    -Tap on "Add Photo/Video"1409043562_addphoto.jpg.56279b93e3e5258bd63808c933f54257.jpg

    -Click on the folder where your .MPG file is, locate and tap on the .MPG when the folder contents are displayed, and click "Open"


    -That should leave you with your MPG loaded in Videowave, where you can carry on editing it.  Was this what you're after?


    Regards, Brendon


  10. John AS

    Here is the contents of the first part of your file which downloaded and unzipped without error.   It is followed by a similar display of a JPG that I just made.  The Hex contents and address are shown on the left in each case, with the ASCII display on the right.


    As you can see,  your file is rather chaotic, while mine shows an orderly JFIF header.    It appears that your FlipAlbum software has changed (perhaps encrypted) the JPG.   You're reading the CD fine so Creator worked properly,  but Windows can't interpret the altered JPG files.

    Regards, Brendon


  11. Mr Dee,

    I've been working on your problem for a couple of days, and I think I have found the cause.   However I certainly don't have a solution for it! :(

    I tried making a DVD like yours with a WMV intro and a MOV movie.  Using Creator NXT 7's MyDVD it worked fine, but using Easy CD & DVD Burning 2's version of MyDVD I could not get audio from any of my software DVD players or my Blu-Wave player.    It was there in preview, but I could not get it to playback in the DVD or ISO that the Redbox MyDVD made.

    MediaInfo said there was an audio track there, but it was in PCM audio rather than the usual Dolby Digital AC-3 audio.



    I made a number of DVDs with each software, and regardless of the source files [WMV, MOV, MP4, AVI, etc]   NXT 7 always output AC3 audio, while Easy CD & DVD Burning 2 always output PCM audio.      I went through two dozen random DVDs from my commercial DVD collection, and they ALL have AC3 audio and NONE have PCM.    I have gone cross-eyed reading the results from search engines, but have not found any way to play these DVDs with their PCM audio.  :(

    We had quite some problems in earlier years,  with the company cutting off the useful bits of Creator (including AC3 audio)  to make the original  Easy CD & DVD Burning, but I think they may have outdone themselves with this version.  What use are the DVDs if you can't play the audio?

    If anybody reading this knows how to play these DVDs with audio on PCs and DVD players, please step in and tell us.   I can upload a small ISO to Google Drive (about 80 MBs) for a limited time (please PM me) if you want to poke a stick at it.

    Sorry Mr.Dee.




  12. I wonder if your "old version" is so old that they have shut down the validation server at Roxio which checks the CD Key.    They have done that with some earlier versions of Roxio Creator which required online validation, and as a result those versions of Creator can no longer be validated or used.

    If that's the case, the message "Can't connect to the internet " might be shown because the software can't find the server.

  13. Hello there Neale,

    Sorry to have to tell you this, but Take Two was a feature of Easy CD Creator 4 and 5.   It was not in Easy CD & DVD Creator 6, and it is not in Roxio Easy CD and DVD Burning 2 [which you call ECDC2, and which is merely a cut-down version of Creator NXT 7]


    There's no way you're going to get either version 4 or 5 running in Windows 10.   :(     I'm sorry, but if you ever use a specialized program like Take 2 or BackOnTrack to make a backup, you really need to store a bootable copy of the operating system with a running copy of the backup program installed in it.   Otherwise, if you update or "upgrade" your operating system and the old programs stop working, you can lose access to your backups.

    If you search on the Internet for .TK2 files you might be able to find and buy a commercial multi-file-reading program which will read your old backups, but is it worth the cost and effort?

    Regards, Brendon