"name" Button in Easy CD Converter 126.96.36.199 Doesn't Work in Easy CD Creator 4 and 5 Posted September 9, 2006 · Report reply Hi Ellen, Two things which can cause this are problems with your firewall, and hangovers from the CD Database wars. I'd suggest you check the firewall first, since that should be the quickest thing to fix if it's the problem. Nobody will tell us in detail how the CD Database system works or how Gracenote could deny service to Roxio customers while allowing users of other software to keep using the once-free database, but I believe it works something like this: -when the user calls Gracenote, the software provides a string or token which tells Gracenote who's calling. -Gracenote then decides whether or not to answer the call and provide the database lookup I think there were also changes in Gracenote's address and structure. In any event, updating to the final version (5.3.5) should make the necessary changes to re-enable your use of the CDDB if it wasn't your firewall which was getting in the way. You'll need the big 5.3.5 update corresponding to your Basic, but you won't need the additional "driiveup" patch.