Drive Support in Easy CD and DVD Creator 6 Posted March 12, 2006 · Report reply Recently purchased a new PC HP 920D with a HP DVD writer 840b. After installing Easy CD/DVD creator Version 6 Platinum it doesn't recognize my burner. I've installed all updates, it tells me it doesn't recognize my burner and that it needs to connect to roxio to check for support. I then get something along the following line Internet service interrupted. I don't see my burner on the list of drives. If any one can help or any one with ROXIO can provide an update please help! I spent good money for this software and expect it to work with my hardware. Thanks for any help. Hello, This software (Version 6) was new in 2003. Updates were issued for a while to make the software recognize new drives. The last drive update issued was DU20041203, issued late in 2004. If your new drive was released on the market before the end of 2004 then you might expect it to be recognized by the drive update DU20041203. Go to the software Updates page (see the link at the left of this page) and update your engine and apply the drive update. I have to ask, why are you trying to run an ultra new drive on old software? Windows uses generic CD drivers, so it can read from anything. The fact that Windows can read a disc in the drive only indicates that the drive has a standard read interface, not that an old version of ECD&DVD Creator should be able to "recognize" it for writing. If your new drive is ultra new, and doesn't show on the list of recognized drives, then you're likely to be SOL. You will need to go to version 7 or better, where the dynamic drive detection will kick in.