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Posts posted by Brendon

  1. Hello Grahame,

    I'm not sure why you put your message in the NXT6 forum, but to be helpful I've moved it here for you.  :)

    This forum is run by software users for software users, and we don't often see a Roxio representative come through.   If you want to try for a refund you need to approach the people you bought the software from.    Nobody here can get a refund for you.    Roxio has a 30-day refund policy for software you buy from them, so you might find you're out of time for that.

    We other users will gladly help you with any technical problems we can answer.

    Regards, Brendon

  2. Thanks Johnnie.

    I have no idea why that refused to work for you.   It can't be DVD protection because you've copied the VIDEO_TS folder to your hard drive, and Roxio doesn't write CSS and such things.    It might even have something to do with waiting for midnight, dropping your trou, and turning thrice widdershins.  (Who knows with this software)

    Please let me know how you go.



  3. Johnnie, since you need to get the video into Videowave, it should be easier to import it, rather than converting to MP4 and then importing it over again.

    How did you try to load the video?  If you run Videowave and click on Add Photo/Video, then navigate to your saved copy of VIDEO_TS you should see something like this.



    Selecting ANY of the files in there should bring up this Import window.   


     If your DVD has several sections you might have to pick and choose to find the part you want.   You select the movie you want (I only have one here) and click OK.  Your clip should be imported, and you can go to work on editing it if needed.

    If for some reason Videowave won't play ball and you want to convert DVD to MP4, try a Google search on "converting a dvd to mp4 for free" and you should get several suggestions.   Please let us know how you get on, either way.


  4. Hmmm, not good Pat.     On that particular menu page you are missing the two label creators, BackOnTrack, and the Roxio Genie.

    Here are the other 4 pages, and what you should see on them.  The options with little clockwise arrows arrow.jpg.60365f7728153c4893ec09c0002d3cba.jpg are separate programs, while the others are part of the main menu program.  There's probably no need to tell us all the bits you're missing, but comparing yours with mine will give you an idea how messed-up your install is.



    Regardless of how many more modules you're missing, it does appear that you have a badly broken install.   If you were having problems before (" I finally got Roxio Creator NXT 7 installed ") then you certainly haven't got them fixed yet, and they're bigger than just Roxio Genie.  :(

    What problems were you having with the install, and how did you try to fix them?



  5. Hello,

    I deleted your screenshot to protect your key number, although it has been showing for 3 hours and people may have copied it.    

    Use of your key is counted when the installer "phones home" to Corel, and you are only allowed a certain number of installs. (20 in NXT7).   After that you need to go to Support (link) and ask them to re-set your key.

    Regards, Brendon

  6. Hello Johnnie,

    I don't have NXT 5 on my system now, but ideally if you have made a project and want to edit it later you will keep the project and all the source files intact and in the same place as they were when you made it.  :)

    Since nothing is ever ideal and you've deleted the old project and perhaps even its source files, try this:-

    -put your DVD in your optical drive, and copy the Video_TS folder and its contents into a folder on your hard drive. (Ignore Audio_TS or Roxioplasma if you see them)

    -Run Videowave, start a new project, and go to Add Photo/Video. Add VIDEO_TS.IFO from your VIDEO_TS folder to your new project, and that should import your video.   Then you should be able to make your new edits and subsequently your new DVD.

    Regards, Brendon

  7. DFisc,

    a NAS is a storage device which is accessible by your network.     Mine allows me to either assign it a drive letter from my computer, or in some cases to run programs on the NAS and see the results on the computer.     Which are you trying to do?

    In either event, you have made standard DVDs in Creator 2011 and copied them to your computer as standard ISO files.  Roxio's work was finished when you made the DVDs.  Going forward it's up to Synology how you use them, so you'll need to get instructions from Synology if you want to play them on your NAS box.

    Have you tried storing your ISOs on your NAS appliance, assigning it a drive letter, and playing the ISOs with VLC player in Windows?   That's what I do.

    Regards, Brendon

  8. Hello Jim,

    He works for the NHS?  Bless him!!

    I have Creator 2012 Pro installed on a machine under 64-bit Windows 10 version 2004, and it seems to be going okay on the parts of Creator that I regularly use.  (It would have been wonderful for it to have a custom install to avoid BackOnTrack etc, but beggars can't be choosers)

    I think you should be fine without having to retrofit Windows 7, but I'm still here if you need me.

    Stay safe.

  9. Hello Ray12,

    Firstly, may I say that I still consider Creator 2012 the last, best Creator that Roxio put out.  I still use C2012's Creator classic in both Windows 7 and Windows 10 because I can, and because I think that the software went downhill after 2012 - getting bigger but doing less.

    Now a brief mention of some optical disc formats.   Standards exist (in the beginning) so everyone is pointing in the same direction.  That lasts for a very short time, before every man and his dog starts inventing their own standards and once more we're pointing every which way!      Microsoft developed an Image Mastering API called IMAPI, which supports three of those standards for optical disc writing: ISO 9660Joliet,  and Universal Disc Format or UDF.

    An optical disc has a HEADER area and a DATA area.    The files live in the Data area, and indexes live in the Header.   Happily, you can put several different indexes up the front so you can access those files using ISO 9660, Joliet, or UDF,  thus bridging these different file systems.   This way, if you write a disc in the original ISO 9660 but your player software expects to see Joliet, you can include a Joliet index and play your files.   It's how you can play one type of disc when your car expects a different sort.

    Now, as to the advantages/disadvantages of those various standards?    Sorry, that's outside of my field.   You would really need a free grey rainy afternoon, a good printer and Internet connection,  lots of coffee, and much discussion with Mr.Google for that.   Remember also that the standards are constantly updating and evolving too, so the deeper you look the more branches you will see on the tree.

    I hope this helps your understanding.   If it leaves you with important questions, please ask them and I'll try to answer.


  10. Hello Catherine19,

    1. You are "necroposting", that is replying to a years old post.  The original poster hasn't been here since 2007.

    2. The problem was solved simply, years ago.  No need for another solution.

    3. You were advertizing a non-Roxio commercial product on the Roxio bulletin board.  This would get you removed from most other commercial boards.  Please don't do it again.


    Edit:  The poster did it again on 9/3/20, so has been removed from this board.

  11. Hi Warren,

    The Roxio Media Importer is designed to allow you to capture video, so Mediacapture15.exe is set to execute whenever you select  Capture Video in the Import section of the Video-Movies menu page, or whenever Windows sees you insert a compatible device into your Firewire port.

    I don't think you can disable the execution of the program without getting Windows to ignore the Firewire port, which would sort of defeat the purpose of having it.