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Posts posted by Brendon

  1. Hi Ted,

    I hope you managed to stop the action and regain control of your machine without mishap.

    Since you haven't told me your desired start and finish points, I wasn't able to do the editing for you.   However I have downloaded the video with Jdownloader, and I've trimmed it down to a half-hour segment in Creator NXT 7.    It seemed to work fairly simply.    Here's how, in broad detail:

    -download the clip as an MP4 from Youtube.   Keep the MP4 and later delete the other files which came down with it

    -run Videowave (Edit Video-Advanced), create a new production, and load the MP4

    -down on the Timeline, right-click on the video and select 'Trim'.  Pull the start and end pointers to where you want them on the timeline, and click OK.   You can preview and adjust the selection, and when you're happy with it, go up to Output > Export As > Video clip.

    -click on Create Video file.  The machine will take some time and will copy the segment you've selected to a fresh MP4 in your 'Videos' directory, leaving the original untouched.  The copied half hour took about ten minutes and 125 MB on my machine.

    -If you run into any snags you can't fix with the help files, please feel free to come back and ask for a hand.


  2. Hello Ted,

    YouTube indicates it's actually "only" 1.50 GB and the MP4 file is only 1.2GB.     I don't know where VC&C would download it to on your machine, since I've never been able to make it work on mine   :(  However I've got it almost downloaded using JDownloader, but our Internet backbone is very busy with the country in lockdown and mostly everyone at home.

    Aah!  There it is.  1280*720 (16:9) @29.274 fps, 1.12 GB.   Seems to run well.   Would you know the actual start/finish times in mins&secs of the section you want?    I'll go see if  can trim it with something in Creator NXT.



  3. Hello Tedcloak,

    The 'Web Video' routine in Video Copy & Convert has not worked for me for years.  I would be very happy if anyone can tell me they have it going reliably, and explain how they do it.  Back in 2013 our late Gurus Jim Hardin and GrandpaBruce agreed in this thread that The last version, in which it actually worked "most of the time", was Creator 2010.   How did you get on with the download you were attempting?   You might have had to crash out of it to prevent a machine lockup.

    I think your best idea may be to download your video some other way, and then see if you can trim it down with Video Copy & Convert.   I have found that JDownloader lets me easily download YouTube videos to MP4, but you can choose any download manager or method which works for you.

    Once you have it down, you may run into big problems with its size - as you said a six-hour clip is enormous, and I don't know how big it will be or whether you'll be able to download it all or whether Video Copy & Convert will let you handle or edit such a big file.  You're certainly not going to get it onto a DVD without some extreme compression.

    If you'll show me a YouTube link to the video I might be able to get an estimate of size, and we can perhaps see which way to go from there.



  4. LeeTXJD97,

    Calm down, and mind your manners please!   I don't know what you're used to, but attacks on a moderator will not be tolerated here.

    The Gurus on this board are not employed or paid by Corel, but continually spend many hours of their own time without reward, trying to help you and other users of the software with problems that arise.     That said, we have been tasked as Moderators to make sure that this bulletin board is not used to assist people to break copyright laws, or behave in any way that would reflect back on Corel or make that company liable in law.   Moderator Cdanteek was acting within his brief when he pointed this out to Mud.

    Your compliance will be appreciated.   Thank you.

    Brendon. (Moderator)

  5. Hello Paul,

    I have NXT 6 Pro running under Windows 10 pro x64 ver.jpg.d3a32699cf6e36a6bb7e52b163d81e9c.jpg (the latest) and apart from a small display problem on the main menu it still all seems to be running properly, so it's not just a case of NXT 6 Pro being incompatible with updated Windows 10.

    You said you "can't do anything" with the software.  What happens when you try?      You also said you can't uninstall it.   What happens when you try?

    Since the installer key for Creator NXT 6 is limited in the number of uses it will allow you, the best course if the software stops working is to Repair it rather than uninstall, if you can.   Have you tried that?   Repair doesn't affect the installs left on your installer key.

    Another way to uninstall suggested by some of the Gurus here is to download and install the free Revo uninstaller, then use it in Moderate mode to remove all traces of the Roxio software.

    Regards, Brendon

  6. All fixed. :)

    Thanks for all your help. It seems that failing to install DirectX was the problem.  I contacted Roxio support too. They had me clear out all the temp folders, stop the firewall and antivirus and sent me different link to install from.  Lo and behold, it worked.   I hope my next Roxio install is easier.


  7. You haven't answered Cdanteek's question, have you.

    To make a suggestion, since you seem to have access to a machine running Creator 2011, why not do this?

    -Run C2011 with your DVD in the drive.  Go to the top left of the main Creator menu, where there are buttons for File, Tools, and Help.  Click on Tools and run Get Disc Information.  Then paste a screenshot of the results of Get Disc Info into a reply here.   It should look similar to this (This one is from my Creator 2012 - I wouldn't be without it)  and will give us much information.



    Regards, Brendon

  8. Hello Dan,

    Have you approached Roxio Tech Support with your problem?  I don't think error 0643 has been mentioned on the board here for years, when it involved some sort of tangle with .Net framework.   Support should have the information to fix your problem, if they refer it to a higher level.

    In the meantime, while you're waiting for a response from them, a search through the install logs might throw a little light on what's happening.  I'm willing to try if you'll send me the log.  

    In Easy CD & DVD Burning 2 you should find a set of install logs in C:\ProgramData\Roxio Log Files\Roxio Easy CD and DVD Burning 2\   There should be a series of folders there, named for the date and time of each install event.   Please copy the most recent one,  ZIP it up, and send it to me by email.   (I'm sending my email address to you by private message).    Please retain a copy of the ZIP file, since Tech Support will likely want a copy of it if they're on the ball.

    Regards, Brendon


  9. Sorry Zoz, there's no way you can do that with this software.    It's simple, inexpensive, CD labeling software from about 2007, 2008.   

    Using "Export Current Layout As Image" with display settings at 'Normal-100%' output is at 96 DPI, as you mentioned.  My disc image shows as 445 pixels in diameter in the saved JPG.     Using Label Creator's View > Zoom 200% I can almost double the size, but the output is fuzzy.   There is no control available in Label Creator to increase definition.

    For your project you need to edit at 300 DPI or better, not just magnify a 96 DPI picture in all its splendid fuzziness.     You need a proper graphic editor, not a cheap label maker.

    Regards, Brendon





  10. Morning Clive, (evening at your place)

    This has me perplexed.  I have exactly the same version and build number as you, but mine includes Roxio Secure Burn.  See it there, 3rd from the bottom in the list?    Ticking everything on mine "requires 3518.36 MB" whereas yours needs only 3484.22 MB.



    Please note that the "Upgrade" refers only to the pricing of your software.  You get the standard retail package, but for a slightly reduced price.  I haven't heard of the Company removing Roxio Burn from the package (not that they would tell me), and I would expect the Build or Version numbers to change if they altered the package. Those numbers haven't changed.

    Something you can check. The download for this software usually comes as three folders: 1543666341_CreatorNXT7files.jpg.f521e34a37bee24617264fa4376275ef.jpg

    Would you please look in the Pro 7 folder and see if the ROXIO_BURN_0400 sub-folder is there with the Burn installer files in it?


    If it's there you have the software and it's an Installer problem, not a case of "your software doesn't have that feature" as you were wrongly told.

    Regards, Brendon


  11. Hi Smokytoo,

    I can't see anything in the EULAs to prevent you from giving another person your old software and license.  

    May I suggest that anyone who could use your old software should send you a private message by mousing over your name at the left of your post and then clicking on the Message envelope icon which will show?     That way you can arrange transfer between yourselves and not show private details to the public.

    Regards, Brendon

  12. Hi Clive,   grab a coffee - here comes a long message.

    It looks like Roxio Burn didn't install, for some reason.  Perhaps you installed it over the top of an earlier version??    I haven't come across this before, and I don't know why it didn't install.

    Best idea I can think of at the moment is to try and Repair it.  You only get a limited number of installs allowed, (20 for NXT 7) so completely uninstalling it and then reinstalling is the final  option.  A Repair doesn't take away any of your limited number of installs.  

    This process looks more complicated than it really is, and I don't know how much help Roxio Support might give you, so I'm preparing a walk-through which I hope will help.   Please read through it until you understand what to do, before you actually start it.   Ask questions if you need to.   Try Roxio Support if you want,  I'm just an enthusiastic user and not a Roxio employee, so I won't be offended. :)

    You didn't say what Operating System you're using, so I'll assume it's Windows 10.     Please tell me immediately if it's something else. 


    Repairing Creator.

    The installer records where it got the Roxio programs to install, and if you ask for a Repair, it expects the install package to be in the same place where it was so it can get the files it needs.   You will need to put the Roxio installer files wherever they were at install time - DVD back in the drive, or file folder back where it was - so the installer can find them again for the repair.     PLEASE DO THAT NOW.     Okay, ready?  Let's go.

    -go to Start, click on the Settings cog, and type "control panel", then click on "control panel"

    -click "Programs and Features" and look for "Roxio Creator NXT Pro 7".  Click on that and you should see "Uninstall/Change" appear on the line somewhere above it.


    -Click on that and it should start the Roxio Setup program.


    -Click Next, and you should see this screen.   Click Repair.


    -You should then see this screen.  Click Repair again


    There are no installation settings to change at this point, so click Repair and the process should start.   Hopefully it will run right through, and at the end you will have the program suite reinstalled - including the missing Roxio Burn module.  Whee! Some celebration!            It's done!

    But wait, if it doesn't just run to the end there may be more.

    If your installer folder wasn't exactly where it originally was, the installer will get lost at this point, and you will see messages like this:


    Don't Panic!     At this point you have to look down the whole length of the "Source" line and work out what file the installer is looking for.  Browse to where that file is, and tell the installer.   Repeat this 6 or 8 times until all the important bits have been found, and the reinstall is finished.


    Now, if the repair worked that's fine!   If it didn't work, my next suggestion is to completely uninstall the software, clean up any remnants you can find, and then reinstall from scratch taking a careful note of things as they happen, and especially any error messages.   Any questions?

    Regards, Brendon





  13. Hello,

    In a normal installation you'll find there is a Roxio Burn shortcut icon created on your desktop.  It should look like the first icon in this group.


    The shortcut has the target "C:\Program Files (x86)\Roxio Creator NXT Pro 7\Roxio Burn\Roxio Burn.exe" /STARTMENU  when you're running 64-bit Windows 10.  Expect the same target without the (x86) if you're running 32-bit Windows.   You should find the Roxio Burn executable at that location.

    Roxio Burn can be configured through the "Tools" button on the front page of the Creator NXT menu app.


    and when it's running, you'll see the operating icon in the bottom right corner of your screen.


    Please look for Roxio Burn.exe in one of the folders I described, and let me know what you find.

    Regards, Brendon