Here is the reply from Roxio Tech Support that I received regarding this problem:
Thank you for Contacting Roxio Technical Support
In Norton, please disable the one-touch checkup and if it asks for repair files of Roxio, do not say Yes as it can cause this error message to occur after installation.
Once you have disabled those, please follow the instructions listed below:
In order to correct this issue, you are going to need to uninstall and reinstall your copy of RecordNow 9.
Please follow the clean install instructions provided in our knowledge base.
If you receive the Invalid CD key error, please click on the link below or copy and paste it into your address bar:
Roxio Technical Support
I have followed the above instructions to the letter.
Now it is just wait and see.
Hope this helps you Linnz and anyone else experiencing
"The trial version of this product has expired."
with fingers crossed and hoping this really does the trick,
PS: If you are using McAfee you don't have to do anything like the Norton instructions.