Thanks for the reply. I logged out of Roxio, deleted all cookies, I have no download assitant installed, I disabled NetBarrier, I disabled pop-up blocking, and I am using Safari (as I said in my very first message) and I also tried with Omniweb. I also emptied the caches, just to be safe.
I'm still taken back to the list of product updates instead of getting the file. The fact that a hundred thousand people can download it doesn't help me. As I said (again) I understand it may be something with my configuration that's at fault, but, again, I have many applications that I update regularly, I have not the same problems with any of these other software updates. I could, for instance, download the version I have now when I bought it, with the same configuration.
I just don't understand why I'd be taken back to the list of software instead of getting the file.