Having purchased Toast 10 Pro last week and installing it on my late 2008 iMac Intel Core Duo 2.8Ghz, 4GB RAM, running OS 10.5.6, I am extremely disappointed. I have used Toast 4......through Toast 9 (and experienced the code fiasco going from Toast 7 to Toast 8 and not being able to open files created in Toast 7 with the first release of Toast 8). Toast 9 works great on my iMac, but Toast 10 has some real issues for me:
1. The problem previously posted in another thread regarding the "registration error message" (even though it did register);
2. The application takes me through setup EVERY time I launch it (finally trashed preferences, plst, etc and reinstalled and rebooted--that problem went away);
3. When I try to open a file created in Toast 9 and it has to search for one of the files/songs and I click okay, the application crashes. If a file is fine, no problem, but if it has to search and I click "okay" then it crashes--EVERY TIME.
I contacted Roxio support and of course they suggested I trash the plist files, etc., and reinstall the application (and verify/repair permissions), etc. I did all they requested and the #3 problem/issue remains unchanged. I also sent roxio the system profiler report which they had requested. I haven't heard a thing back from them since letting them know the suggested "fix" didn't work and sending them the profiler report.
Getting hold of technical support takes forever (and after asking to speak with a supervisor in that department I waited on the line for another 10 minutes, after an initial 35 minutes, and was disconnected).
I am an experienced Mac and Roxio user for nearly two decades (Mac) and one decade (Roxio Toast), but the ridiculously slow customer support and the apparently poor quality control in the test of this product (Toast 10 Pro) leaves one shaking their head. I would recommend against purchasing Toast 10 as it is obviously not tested very thoroughly.
If anyone has further suggestions I am open to them. Short of that I'll avail myself of the refund and stick with Toast 9.