OK - I tried a repair install just to see what would happen and....nothing happened. same problems.
I went ahead and followed the directions for a clean install. A couple of points about this procedure:
1) I noticed after completeing the entire operation and before reinstalling the software that in the "system configuration utility" under "startup" there were still some Roxio items that existed. they were:
DrgtoDsc - c:/Program Files/Roxio/DragtoDisc/DrgtoDsc.exe
RoxWatchTray9 - c:/Program Files/Common Files/ Roxio Shared/9.0/shared com/Roxwatchtray9.exe
Now these locations didn't actually exist anymore but they would not go away from the startup tab. I figured they were just left over pieces and wouldn't effect anything but I wanted them gone so I did a search and found out how to remove startup items in the registry.
I went to this address: http://tweakxp.com/article36889.aspx
and the bottom part of the page had these instructions which worked to remove these items:
If you have disabled items in the System Configuration Utility and would like to remove them from the registry also they can be found in one of the following locations:
Now after that I also noticed that there were 2 items in the "system configuration utility" under the "services" tab. they were:
RoxmediaDB9 & Roxio Hard Drive Watcher 9
I was unable to figure out how to remove these items so at that point I just went ahead with the clean install.
After loading the software and restarting the PC, I ran into the proble of my CD key not being accepted and was ready to flip out! After all this time wasted I now couldn't authenticate my software. But a quick search in this forum supplies the answer and I downloaded the small utility that allowed me to have my CD key accepted.
Everything else went smoothly. First thing I did was open up Videowave and Ta-Da there were actually buttons there for play, ff, rw etc... Great. I also tried to extract audio from an mpg file and...No problem. It seems as though I am back in business.
On a side note (on the offchance that anyone is still reading this post) I am helping out a friend who accidentaly recorded some mini dvds in her dvd-camcorder in the VR-mode instead of the video mode. I have been trying to extract the video files and then burn them to a regular dvd for her. These .vro files have caused me fits. I did finally find a way to do it with a free software program I downloaded (the name escapes me right now)but I wound up with the audio and video out of sync. Other programs I tried would extract some of the video but not all of it. I am wondering if my Roxio software could have handled these .vro files any better if it had not been (apparently) corrupted. Has anyone dealt with these types of files? At this point I am just importing the video into videowave, muting the audio, then importing the extracted audio from the same file into videowave and syncing them up. This should do the trick.
OK - thats it for me.
This forum is awesome!