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Everything posted by rosest

  1. I recently upgraded from NXT 2 to NXT 3, but no longer can convert TiVo files. I get an error that the files are DRM protected (see attached "DRM complaint.jpg"), but the only DRM protection on these files is that they came from TiVo and Roxio Creator is supposed to be able to decode these. These files were not copyright protected. As a result, Creator doesn't show any of the files (see attached "Roxio view of folder.jpg"), while the directory actually contains what is shown in "Actual contents of folder.jpg". Has this capability of Creator been dropped? is there some additional step I am missing? The only reason I have been buying Creator is for this feature so if it is gone, I am gone! Stan
  2. Sorry, Jim, I wasn't receiving forum notifications and hadn't noticed your response til today. My system meets all the stated requirements for the computer and for the TiVo units and Roxio works for all non-TiVo files, but not for any TiVo files. The TiVo files have worked fine with all previous versions of Creator, but stopped working with the NXT 2 to NXT 3 upgrade. Guess newer isn't better! Thanks, Stan
  3. rosest

    "no Drive Detected"

    I suspect this is a hidden partition that came with your system to be used if you have to reinitialize your system (i.e., C: drive) and go back to the factory configuration. As a technicality, it is not on your C: drive (that's a logical entity) but is on the same hard drive as the C: drive.
  4. rosest

    Runtime Error And Other Problems

    I don't know if it is just a typo in your post, but Program C:|Program Files\Roxio\media Import 10\MediaCapture10.exe is not a legal file spec. Couple things wrong: the "Program" before C: and the | after the C: instead of \. Stan
  5. I tried it with TiVo files and regular files and don't see any appreciable difference. Are you running the latest TiVo Desktop (2.6.2) ?
  6. Just thought I would add that I am running Norton Internet Security 2009 and RC2009 and. so far, they seem to be OK with each other. I had been running EMC 10 and upgraded last week to RC2009. Stan
  7. rosest

    Tivo Files And Roxio Videowave 10

    You also mention that you are running Vista 64. Was the previous system also running a 64-bit version of Windows? I'm running Vista Ultimate 32 with my TiVo setup and EMC 9 and everything is working fine. Stan
  8. rosest

    Help. Easy Media Creator 10

    Something else I noticed is that you only have 512KB. That is about the minimum for Windows XP but I would expect a memory intensive program, such as Roxio, would barely run with that.
  9. BTW, we, in this forum, are just users like you. We aren't the "you guys"!
  10. I wouldn't attempt to defend Roxio, but if you try again this might help. You don't need to install the original installation kit of EMC10 to avoid the NTLDR problem. (Which, by the way, as you noticed is actually just a delete of all files in the root of C:\) The "patch" posted at http://www.roxio.com/enu/support/emc10/software_updates.html is actually an updated full installation kit that has been fixed to not delete those files. You just install that, instead of the original kit, but use the key that came with the purchased version. Good luck, Stan
  11. rosest

    Ez 10 Versus Roxio Registry Repairs

    Is the specific key the same for every installation or is it specific to the installation? I'm not sure if EMC specifies the CLSID value or asks Windows to generate one for it. Stan
  12. BTW, it isn't just Symantec's Windoctor that knocks out EMC10; it also happens with McAfee, JV16 and most other registry cleaners. Stan
  13. rosest

    Emc10 And Vista

    Are you running any registry cleaner (SystemWorks, McAfee, JV16 or any other)? If so, this is what is killing EMC10. See the following discussion. http://forums.support.roxio.com/index.php?showtopic=33118
  14. rosest

    NTLDR mystery

    Although the Missing NTLDR error is quite upsetting and appears to be quite fatal, it is actually one of the easier problems to fix. Before it happens to you again, see (and save) the following MS Knowledgebase article. http://support.microsoft.com/kb/555304/en-us If you have a floppy disk, you can format it as a bootable disk and copy to it two files: NTLDR NTDETECT.COM Then, if you have the problem, boot from the floppy and copy the two files back to the C:\ drive. When it happens, you will probably find that all files in the root of C: have been lost. What I also did, in addtion to making the floppy, was to create a directory into which I copied all the files in the root of C: so I could get them all back. This doesn't prevent the problem from happening, but makes it easy to recover. Stan
  15. rosest

    EMC 10 - None of the programs start.

    What's amazing is that this is just another of many, many posts on this topic and the answer is always that it is Norton Systemworks (or McAfee or other registry cleaner) that is at fault. While the documented work around does seem to take care of the problem, of the 20 or so other significant programs I have installed, no other is crippled by running a mature registry cleaner. Yet, the blame never seems to be at Roxio's feet but always on the other program. However, now I am sure I will be spammed as a Norton lover!
  16. rosest

    Can't open EMC 10

    But, what's very interesting is that the fix, although only temporary, in this case was installing the beta of Vista SP1 and not reinstalling EMC 10. That had been the only reported solution up to this point.
  17. rosest

    Roxio does not repond when clicking icon

    Well, maybe McAfee and Norton expose a problem, but I don't think it is fair to say they caused it. I have run Nero, Adobe Premier, Microsoft Movie Maker and many, many other applications and this is the ONLY one that has been killed by Norton. If EMC is so fragile that it cannot survive this condition, or at least provide some diagnostic information on what is wrong, then maybe it isn't the right program to be running. If it weren't the only DVD burner endorsed by TiVo for burning transferred programs, I would give up in an instant.
  18. rosest

    Roxio does not repond when clicking icon

    If only that it was that simple. I have 9.0c installed. Note that most of us who said that we have the problem also said that it worked until a registry cleaner ran. Stan
  19. rosest

    Roxio does not repond when clicking icon

    In my case, nothing happens when I click on an icon. I have tried clicking on the icons on the desktop and in the Startup folder tree with the same non-results. I have tried right clicking on them and selecting Open. I have tried clicking on the actual .EXEs in the Program File tree and again with no results. Watching Task Manager, I also see no activity or process starting. I have read all the posts and, I think, tried all the suggestions. The current status is I uninstalled and went back to EMC9, which is working. Stan
  20. rosest

    Roxio does not repond when clicking icon

    . . . and Macecraft (JV16) and every other registry cleaner. Funny, they don't kill the other 50 programs I have installed and that work. No problem with Nero or with Adobe PhotoShop Elements. Or, in fact, with EMC9.
  21. I think the path to the patch is not through EMC but through Installshield. The instructions, from http://kb.roxio.com/content/kb/General%20I...N?set-locale=en , are a. Install Easy Media Creator 10. b. When prompted to restart your computer, click “No”. c. Go to Control Panel and then double click on Software Update. Note: You may need to click “Switch to Classic View” to find Software Update. d. Place a checkmark on “Roxio Easy Media Creator 10.0 Update” and click Install. e. Restart your computer after the patch installation is completed.
  22. Too late, the boot files are gone by then. What we need is a new build of the EMC10 installation kit with the code fixed.
  23. I hate to step in and comment at the risk of causing more flames, but I think a few things are being mixed up. 1) Yes, there are some Microsoft KBs about this, but the main point is that they explain how to recover when anything should delete those files. They do not say the MS has a bug that deletes them. 2) I kept a window open that watched the C:\ directory while doing an EMC10 install. I watched the files (in fact, all files in c:\) disappear while it was running. I had killed all other processes that could possibly conflict with the installation so the only things that could have deleted the files was the EMC installer. I knew to watch the directory because the deleted NTLDR had already bitten me once trying to install EMC10. 3) Roxio has published a patch that prevents it. The Roxio article is here > http://kb.roxio.com/content/kb/General%20I...N?set-locale=en note the comment in the article that says: "Important: After installing Easy Media Creator 10, it is recommended to run software manager for any available updates to prevent the issue such as "NTLDR is missing" from re-occurring. " Of course, since you can't install the patch until after you have installed EMC10, it is too late and the damage is done. 4) I believe it does not strike everyone because the file attributes should be R(ead only)S(ystem)H(ide) and that, presumably, protects against the bug. I don't know why those files did not have those attributes set before on my system, but they certainly do now! 5) There are many many software bugs that hit only a subset of users. This does not mean that it is not a bug but shows how the many combinations of software products, and the order in which they were installed, causes different reactions. I am trying to be constructive with these comments and I hope they are taken for what they are intended to be - helpful.
  24. So if it fixes the NTLDR problem, which occurs at installation, how do you include the patch before doing the install? Not trying to be sarcastic, really, but I don't see how it could do it. ;-}
  25. John, more specifically, does it fix the NTLDR problem or EMC10 not responding after running WinDoctor problem?