I had a problem with EMC9 that was hanging and freezing my PC on a regular basis. Then I took your advice regarding the installation. First, I uninstalled everything concerning EMC9. Then I cleaned up the registry and removed any files left behind by using a utiility program that performs those functions. Next, I disabled all startup programs, including my Firewall, and rebooted the PC. I now installed EMC9 once again and it is running great with no hangs or freezes, since the reinstallation. This was a success. You just need to listen to the suggestions and follow them. It works!