First, Merry Christmas, Happy Holidays, and Happy New Year to my friends here! I hope you all find comfort and good times with family & friends this Holiday season!
Now, here's what's what. I've been using Creator 2009 for about 4 months now and no real issues so far with this suite, but it seems to interfere drastically with other non Sonic DVD related apps.
I've ripped a few titles from the BBC series "Planet Earth", "Blue Planet" and the other 2 sets in the series. Now before anyone goes all "High & Mightier then thou" on me, I am a firm proponent of being allowed to create backup copies of your software titles you OWN, and since my brother in law is not versed in this type of thing I've been doing it for him. Anyway, 17 dual layer disks in all and I ripped them all to VIDEO_TS folders on my HDD (I didn't have enough Dual Layer DVD's at that time to do direct copy..heheh).
I was using Copy2DVD to make "bit-4-bit" copies (didn't want to re-encode) but on at least 6 disks the app crashed, and these crashes were all caused by SonicHDdemuxer.dll. I tried a temp rename of the dll to see what happened, started Copy2DVD and I was informed by popup that the installer needed to configure sonicHDdemuxer.dll and asked for my Creator 2009 disk...I was a bit perplexed by this other program asking to install a Roxio dll. On a few occasions the files would load and the burn apparently start and then crash with the same demuxer.dll as the problem and the DL-DVD disk made useless...8 of them in all (major unhappy, they aren't cheap).
I then tried a few other DVD copy app's., Xilisoft DVD Copy, PlatoDVD Copy, DVD Cloner VI along with 2 others. Some would start the burn and then fail with these same VIDEO_TS files but most of the time as soon as I navigated to the folder to add the IFO, BUP and VOB files the app's would crash. Every time the event viewer said that SonicHDdemuxer.dll was the faulting module...(???) I did a clean reinstall of Creator 09 but no happy there.
Finally I just uninstalled Creator 2009, reinstalled the Shark007 Codec pack (which I always use with Creator and Nero with no issues...EVER), and now magically all these other apps work perfectly...without any popups or issues regarding that SonicHDdemuxer.dll.
I guess in a way this is also more than a question about that demuxer dll, and also a statement to Sonic about the way it interfere's with any other DVD copy/create s'ware and crashes the other app. Obviously the popup was from Sonic and not the other apps, and Sonic basically hijacked my ability to use other DVD creator apps by forcing their proprietary dll on this sytem.
Has anyone else have this issue? I searched the forum and a post from 2007 brought up the exact same issue but nobody ever posted to it.
I'll be informing Sonic of my displeasure with this behavior as well since I'm not positive any Sonic staff read the forums.
FYI - one video file I tried with at least 4 other apps that crashed each time due to sonicHDdemuxer.dll, just finished without issue after Creator 09 was uninstalled....hmmm.