I downloaded files onto a CD-RW on another computer which has Sonic UDF Reader. My home computer does not. I try to use the CD-RW in my own computer, and it prompts me to download it. I try, but I get a message stating it cannot be downloaded (though I am online). I tried running the updateudfreader_7 program and restarting the computer. Nothing happens.
I tried downloading the reader from "http://support.sonic.com/dwnld/udf_download.asp?..." and entering a code given to me by Roxio, but it redirects me to "http://support.sonic.com/default.asp?product="
So far, the Self Service at Sonic Solutions has been no help. How can I get the Sonic UDF Reader so that I can read the CD-RW?