myarusinsky

I downloaded Roxio NXT Pro 5 without any error messages. All the components are working, but I do not have Paint Shot Pro X8. The old version of 7 is still on my desk top. I never received the window that was required to enter my serial number for that component. I tried to download from the DVD again, but same results.

I replaced the hard drive and the optical reader yesterday. After the Optical reader stopped working I ran the Dell diagnostic and Dell said the hard drive was about to go bad. It was the reason for the optical drive issue. These two issues probably caused the Roxio problem. I created a hour long DVD yesterday that I played on my TV DVD. Pictures, movies, and sound quality was outstanding. I am now back to working with the easy to use Roxio again. Thanks for your help and direction on this issue. Mike

Yesterday my optical reader stopped working. Dell verified not only the reader but my hard drive was going bad. This may or may not be part of the Roxio problem, but I will hold off posts until the hardware arrives.

Yesterday my optical reader stopped working. Dell verified not only the reader but my hard drive was going bad. This may or may not be part of the Roxio problem, but I will hold off posts until the hardware arrives.

Should I also remove the Paintshop Pro, Aftershock 2, HDR Express, and Music and speech cleaner? They are all working fine, but since they were all bundled together I wanted to check before I do an install. There were a lot of files that the initial uninstall from Roxio did not remove. I deleted them.

I may have been adding the posting to the wrong spot. I did the repair and also a total remove and reinstall. I still have the SIS error message. I went to the link about this issue and it says to contact Microsoft but the person I talk to there felt it was a Roxio problem. I think it is a Microsoft compatibility issue.

After doing a total reinstall of Roxio NXT Pro 4 the missing file issue was fixed. Now when I go to MYDVD I can select the menu, and add files. However, if I try to use the edit menu button it crashes and close the program. If I select the preview button it starts but no menu pops up and no preview. I tried this with just 3 picture and a color panel and still the same issue. Roxio shuts down with the error message The owner SID on a per-user subscription doesn’t exist (Exception from HRESULT: 0x80040207)

I did what you suggested and still have the same issue. I can output the file for DVD playback and MP2 output. When I go to MYDVD selecting the edit button causes it to crash and still no preview.

I am running Creator NXT Pro 4. I created a project with 3 pictures, and added a color panel. No transitions or any other additions. In Video Wave I selected output for playback on DVD, MP2. I then select the DVD button and it renders the file. when I close this out and go to MYDVD and import the file it works file. I can select the menu and add the file. If I try to create an ISO file, or select the edit menu button it crashes. I do not get a preview if I select that button. It starts but no menu screen pops up.

I tried doing a repair on Roxio and MyDVD. It fixed the "could not find the path issue". I then uninstalled Roxio and MYDVD, and I was able to get to the Menu on MyDVD. If I try to preview the project in MYDVD I get no preview. If I try to create an .iso file it gives me BurnerState EncodingTItle Failure reason unknown error Code 2147746311. If I select the menu edit button--Roxio shuts down with the error message The owner SID on a per-user subscription doesn’t exist (Exception from HRESULT: 0x80040207. I also turned this in to Roxio. I have contacted Microsoft online chat and they could not resolve the issue, and I am still waiting for a reply from Roxio.

I added it to another post I tried doing a repair on Roxio and MyDVD. It fixed the "could not find the path issue", but the MYDVD never worked. I then uninstalled Roxio and MYDVD, and I was able to get to the Menu on MyDVD. If I try to preview the project in MYDVD I get no preview. If I try to create an .iso file it gives me BurnerState EncodingTItle Failure reason unknown error Code 2147746311. If I select the menu edit button--Roxio shuts down with the error message The owner SID on a per-user subscription doesnt exist (Exception from HRESULT: 0x80040207. I also turned this in to Roxio. I went to the link and understand it, but I have no idea what files inside of Roxio I need to fix to get this to work. I went to the link and understand it, but I have no idea what files inside of Roxio I need to fix to get this to work. Edited to get the reply out of the quote.

When I select the Edit Menu button I get: Roxio shuts down with the error message The owner SID on a per-user subscription doesn’t exist (Exception from HRESULT: 0x80040207) If I try to create an iso file I get: BurnerState EncodingTItle Failure reason unknown error Code 2147746311

When I select the Edit Menu button I get: Roxio shuts down with the error message The owner SID on a per-user subscription doesn’t exist (Exception from HRESULT: 0x80040207) If I try to create an iso file I get: BurnerState EncodingTItle Failure reason unknown error Code 2147746311

I tried doing a repair on Roxio and MyDVD. It fixed the "could not find the path issue". I then uninstalled Roxio and MYDVD, and I was able to get to the Menu on MyDVD. If I try to preview the project in MYDVD I get no preview. If I try to create an .iso file it gives me BurnerState EncodingTItle Failure reason unknown error Code 2147746311. If I select the menu edit button--Roxio shuts down with the error message The owner SID on a per-user subscription doesn’t exist (Exception from HRESULT: 0x80040207. I also turned this in to Roxio.

When using Roxio MyDVD and I try to edit the menu or preview the movies it gives me the message--The owner SID on a per-user subscription doesn’t exist (Exception from HRESULT: 0x80040207. Inspiron 5559 ( new Dec 2015) Intel Core ™ i7-6500U CPU @2.50GHZ 2.59 GHZ 8.00 GB (7.90 GB useable) 64-Bit Operating system, X64 based processor Windows 10 Home Roxio user for 10 years.