I had Roxio 9 installed on my Vista x64 system, tried to upgrade it to 9.1 and during the installation process the program reversed and uninstalled everything. At that point I decided to acquire EMC10 and initally it appeared to install, however, with some issues. Several days later trying similar processes (which during the initial attempts worked with problems, but they worked) the program began to act up, crashing the entire system.
At that point I removed two small programs which were installed postumously, but that did not work.
Then I made the big mistake... again I performed a CLEAN install, very carefully following every process that has been documented here.
The result; on starting the program the initial window came up titled "Roxio Central Core..." with the message "... Windows configuring Roxio Central Core" This window started to loop and lasted for a full 10 minutes before the Home screen appeared.
Unfortunately, this is not where the problem ended; subsequent attempts to work in any of the applets caused the entire system to shut down and the computer to restart.
I beleive the problem is due to programs being installed into different folders, than where EMC expects to find them, under Vista x64.
Hopefully, Roxio can solve this issue, this program has been one I've used for years and I'll miss it...
Ps. subsequntly I reverted to version 9 and the same startup issue described above now occurs. It is my believe this is due to having been so very careful to remove everything that referred to Roxio, hence all references that were there from previous installs to point the program into the right direction have also been removed.