I have tried just about everything in this forum to activate EMC 9. I have uninstalled, re-installed, even tried the disconnect modem but don't get a 25 digit product key, I get the message no permission bad installation when trying to activate the MPEG codec in My DVD. Consequently, I cannot use the Media Selector in disc copy because it doesn't "read" the TS_video file. I have now done a complete DEll PC Restore and started from scratch. Same problem. I have downloaded and ran the suggested patches, etc. Any suggestions?