So far, tech support suggests getting a refund ... wow, just wow!!!
Ashvanth Raj Dharuman (Corel)
Mar 4, 11:55 EST
Mr. / Mrs. dave,
Thank you for contacting Corel Customer Support.
Please note that refunds can only be issued within the 30-day money back guarantee. Details Click Here
To request a refund for Corel, Pinnacle or Roxio Electronic Downloads, from Cleverbridge orders, please Click Here! And fill in the form.
To request a refund and return any Roxio, (Electronic Downloads or Physical Products) Pinnacle Physical Products, or Corel Physical Products, from Digital River orders, please visit https://www.findmyorder.com sign in, fill out the return request form and click Submit.
Thank you,
Ashvanth
dave
Mar 3, 20:11 EST
I'll take a refund if the problem can't be resolved.
Sent from my Galaxy S10.
-------- Original message --------
From: Corel <support@mail.corel.com>
Date: 2020-03-03 6:29 p.m. (GMT-05:00)
To: dave <dave@davemurdoch.com>
Subject: [Corel] Re: Roxio Creator NXT Pro 7: Fuzzy audio
Ashvanth Raj Dharuman (Corel)
Mar 3, 18:28 EST
Mr. / Ms. dave,
Thank you for contacting Corel Customer Support.
Do you need a refund?
Should you need anything else in the interim, please do not hesitate to contact us.
Thank you,
Ashvanth
Corel Customer Support