A friend made a DVD video using Roxio Media Creator 9 and mailed me the disk. It plays fine on a standalone DVD player, but I can't play it or open it on a PC. In other words, it shows up as a blank, unformatted disk. No VIDEO_TS folder present. Nothing. Personally, I use other software (Nero, Pinnacle), so this doesn't make much sense that you can create a DVD that plays on standalone decks but is invisible to a PC. Nero and Pinnacle both create DVD videos that are PC readable/playable.
The only thing that I can think is Roxio employs some kind of finalize (make compatible) scheme. I asked my friend to see if there was a finalize command -- or something related to "make compatible" (which I have read about in the Roxio knowledge base.) But unfortunately she is a bit technologically challenged and cannot determine how else to make a disk or change a disk.
So, my questions:
1) Does Roxio make disks in stages, requiring a finalize step if you want to open DVDs on a PC (vs. a standalone deck)? Side question: what is the purpose of this? Add more data later?
2) If the above answer is YES, then can I take a disk that has not been "finalized" and finalize it? In other words, if I have the Roxio 9 software on MY computer, could I take this disk and make it play/read on a PC. What do I need to do?
3) If a disk already created can't be finalized after the fact, what does my friend need to do to produce a disk that can be read/played on a PC?
P.S. There is a lot of discussion on this forum about bad media. I don't think this is the case and IME the problem is not the media or brand, but a bad burn caused by a "hiccup" in the computer/burner during the burn phase. Bad physical media (I have burned thousands of disks using all brands, plus or minus) is very, very rare.