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tvalleau

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About tvalleau

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  1. tvalleau

    Stuck At 99%

    FWIW, the same thing happened to me: worked great yesterday; not today, despite reboots. Got the beta, and it works fine, I'm happy to say. Well, except for the same thing that has plagued Toast since version ONE: the estimated time to burn is off by a factor of two. Not sure why this has been the case for, oh... 10 years now, but it has, through dozens of machines and OSen. You'd think that would be fixed by now, or at least a pref to multiply the time by 2x... (As a programmer myself, I'm delighted to get a taste of the forthcoming 11.1. Thanks for bringing it into the modern world, folks! :-)
  2. tvalleau

    Update To 11.0.4 Fails

    It's a DNS TTL (Time To Live) issue. Switch to a different DNS provider temporarily, and you'll get the update.
  3. tvalleau

    Update To 11.0.4 Fails

    The errors are because the file you're downloading is 11.0.3, not 11.0.4. Roxio has apparently uploaded (or pointed to) the wrong update file. Unfortunately, their direct software update page only points to 11.0.2...so this is a case of just waiting a day or so for the real 0.4 updater to appear. (I do have to agree that Roxio is particularly inept at these simple things...)
  4. tvalleau

    Toast 11 -Dog Slow-

    I'm pleased to say that 11.0.2 fixed the speed issue for me.
  5. tvalleau

    Toast 11 -Dog Slow-

    bump
  6. tvalleau

    Toast 11 -Dog Slow-

    First, thanks to the Roxio person (above) who finally noticed. When I sent in my tidbit (that turning of buffer underflow allowed the process to proceed at proper speed for me) the support ticket folks pulled their usual "I don't bother reading this stuff" routine, and sent me to a technote that suggest that I turn ON the buffer underflow protection" ----- Customer Support writes: Dear Tracy, I suggest you to follow the link below to resolve this issue: http://kb.roxio.com/search.aspx?URL=/content/000002TT&PARAMS=set-locale=en ----- Is anyone actually reading this stuff? At this point, I'm convinced that it's an automated system simply replying to key-word lookups.
  7. tvalleau

    Toast 11 -Dog Slow-

    Thanks for the words of encouragement, tsantee. I finally did get someone there who asked for a system profile, which I sent. I've already spent several hours and a bit of $$ in discs running tests. I've offered to help them beta test solutions to see if the problem can be resolved (since I assume they don't see it on their hardware.) And, of course, I've posted what I found here. The issue is simple: while I'm willing to help, the lack of response is frustrating. And, like most folks here, I have a life. I've got clients to deal with and, frankly, better things to do than spend hours on my own trying to get someone else's software running. If they want me to beta test, they know where to find me. I'll be happy to do it. If I find something during my own future attempts at using the software, I'll post it here, of course. But other than that, and given the platitudes with which Roxio's support has responded, I'm done. (If you have someone "inside" Roxio, then please share the point that actually -reading- the trouble-tickets, with some consciousness and comprehension, would go a long way not only to solving issues, but to customer satisfaction (which Roxio seriously lacks) as well...)
  8. tvalleau

    Toast 11 -Dog Slow-

    So I posted this to the help ticket I've got going... and got back THE SAME "I see you're having trouble burning. Please read the general burning help web page" lame answer I got on my first submission. The people over there are in a complete daze. They NOT ONCE actually READ about this issue. I just keep getting back platitudes and canned answers. Screw em. I'm calling sales and asking for my money back. I'm a professional programmer who has offered and offered to help, and I'm getting no where. If they don't care, I don't care either.
  9. tvalleau

    Toast 11 -Dog Slow-

    Well, I thought I'd found it...I actually got one burn at 15x by toggling the "Enable buffer underrun protection" off in the advanced tab. I also toggled back and forth on the Display burner settings. (left it on) Then I changed "best" speed for 16xDVD. Works intermittently. That is sometimes it burns at 15-16x and some times it doesn't. But it's a step in the right direction... and perhaps someone from Roxio will look at this info (buffer underrun, particularly) and have an "aha!" moment. hth
  10. tvalleau

    Toast 11 -Dog Slow-

    Today's update to 11.0.1 does not fix the problem.
  11. tvalleau

    Toast 11 -Dog Slow-

    Well, I got a canned response from Roxio, sending me to a standard web-page < http://kb.roxio.com/search.aspx?URL=/content/000066GN&PARAMS=set-locale=en> "Resolving General burning Errors." I'd like to resolve the error that happens when support personnel do not even -read- the submitted ticket. !!! Then, of course, they sent me a cheery little note asking how I liked their prompt response, and not to worry because they've gone ahead and closed the ticket out. Don't you just love it? Perhaps if I request a refund because the software doesn't work as advertised? Maybe if having them give me my money back would cause someone to actually THINK... naw: probably asking too much there. Patiently waiting for Roxio to get its act together... once again.
  12. tvalleau

    Toast 11 -Dog Slow-

    I'm the OP. I got the same results on internal, firewire and USB... each one with a different burner, including one BD
  13. tvalleau

    Toast 11 -Dog Slow-

    I have three different burners, several kinds of media and several burning programs. Toast 11 will not burn my 16x media (any of it) at anything more than 4 or 5x in any of my drives, using any media, at any different setting. Other software (ie Burnz etc) including Apple's built-in burners, spits out a disc in a couple of minutes. T11 takes nearly 10. Suggestions to fix this would be -greatly- appreciated! Mac 10.6.6 with 16 gb RAM (& FWIW, my copy of Toast TEN works as it should, recording at 15x) so, I went back and trashed everything Roxio (including BOMs/receipts/prefs etc) and reinstalled T11... and got the same max recording speed of 4x. and, FWIW, clicking on canel, to abort the burn, simply locks up the software, requiring a force quit. T11 needs a revision, pronto!
  14. tvalleau

    SATA burners - for the programmers

    I tried twice to post this using your online form, but got an error instead, which I've appended to the end of this post. ------------------------------------------------------- Heres what I tried to post: This isnt likely to be a major issue for you, but I thought Id report it as a courtesy. Recently, DVD burners have come on the market that use the SATA interface, instead of IDE. Unfortunately, there are no external cases that use SATA yet, so to use one of these, a SATA to IDE converter is needed. In my case, I used a ROSEWILL SATA 2 IDE BRIDGE RC-203 R which is specified as compatible with SATA burners. Im running a PPC Mac Quad, and OS 10.4.10...(& am a professional developer.) When using the built-in Apple routines; using "Burnz" software; or burning from "iShell" the burn and the verify work just fine. When burning on one of these units from Toast 8, the burn works fine too. DVDs will verify... but CDs will not verify. The software simply hangs up and requires a force quit. I realize that Toast uses its own code for burning and verifying... and as a developer myself, thats why Im writing: your code for verifying CDs isnt working in the case of SATA drives, using a bridge to ATA... whereas the built-in Apple routines and at least two other pieces of software -do- correctly verify CDs. As I said, its only verify, and only with CDs. The routine appears to begin, since "verifying..." appears on the screen, but almost immediately it locks. Im not looking for a solution myself, since I can simply use other software. Im sending this along for you to pass to your programmers, so they can take a look at it if they wish. _____________________________________________________________________ Here's the error on your website: Server Error in / Application. SELECT permission denied on object Isp, database Bluebird, owner dbo. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Data.SqlClient.SqlException: SELECT permission denied on object Isp, database Bluebird, owner dbo. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [sqlException: SELECT permission denied on object Isp, database Bluebird, owner dbo.] System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream) +742 System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior) +44 ewss.submitticket.getpriority(Object value1) +110 ewss.submitticket.SaveTicket(Object sender, EventArgs e) +1743 System.Web.UI.WebControls.Button.OnClick(EventArgs e) +108 System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBa ckEvent(String eventArgument) +57 System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +18 System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +33 System.Web.UI.Page.ProcessRequestMain() +1292 Version Information: Microsoft .NET Framework Version:1.1.4322.2300; ASP.NET Version:1.1.4322.2300
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