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About jfranzel

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  1. program was installed, but will not run - after red Roxio splash, yellow Creator opening screen, says it's loading various files, then Windows Installer opens, says to wait while configuring, works a while, then says to restart. I select yes. At that point, error message that installer could not be accessed, then... Runtime Error, in file RoxioCentralFX.exe, R6025, pure virtual function call. That's it. Any ideas?
  2. jfranzel

    Doesn't Recognize Cdr Drive

    Program suddenly stopped recognizing CDR drive. I can burn fine in itunes and other programs, but Roxio just doesn't see the drive. I have removed (control panel) and reinstalled but no difference. Any thoughts?
  3. jfranzel

    Does Not Recognize Cd Labels

    Program suddenly stopped recognizing label formats for cd labels. It only offers standard paper and avery mailing labels and similar non-media options. Any suggestions? (Program also stopped recognizing the CDR drive, but will post that elsewhere.)